Personal Banker II - Chatsworth
Description Overview
We are seeking a dynamic Personal Banker II, who is an experienced advisor in establishing, developing, and retaining relationships with members to help meet their financial goals. The right candidate will have the ability to develop and retain financial relationships with members to help attain department goals.
About You
Customer Service: You are a resource in identifying and resolving member servicing issues and enhances member experience by providing distinctive quality service.
Teamwork: Your leadership style emphasizes the importance of teamwork, while encouraging individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport, and relate to others.
Judgement: You make exact decisions about business policies, managing risks and ensuring operations are conducted in accordance with internal policies, procedures, and legal/regulatory requirements.
Communication: Your effective communication style will be used to transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
What You Will Do
Responsible for establishing, developing, and retaining deep financial relationships with members, to help meet and exceed member and credit union goals. Performs Teller and referral functions, opens new accounts and loan applications to building relationships and drive growth and sales opportunities.
Accurately count cash, checks, and package coins and currency.
Balance daily transactions and verify that cash totals are correct.
Promotes, educates, and refers on credit union financial products and services to member in the community based on their needs as determined from member interviews.
Assumes responsibility for performing a broad variety of Teller transactions including deposits, withdrawals, transfers, and loan payments, sells cashier's checks with a high degree of accuracy in accordance with CU's policies and procedures, including robbery procedures.
Requirements
High School degree or equivalent
Track record of outstanding member service
Demonstrated success meeting and/or exceeding established sales goals
Banking experience
Cash Handling experience
Strong “People” skills, comfortable multi-tasking, ability to work independently AND as a member of a team, capable in a relationship focused sales environment.
A significant level of trust, credibility and diplomacy is required.
Equal Opportunity Employer - Veteran / Disabled
Drug-free workplace
Pay Range Info
The base pay range for this position is: $21.00 - $26.00. Perks Important To You
Our Team Members enjoy the following rewards and benefits
Competitive pay
Subsidized health care including medical, dental and vision
FSA and HSA
Company-Paid Life and A&D insurance
Discounts on loans (must be a member)
Paid Vacation, Holiday, and Sick time
401k Retirement Saving Plan with a 6% safe harbor employer match
Educational Assistance Program and more!