Personal Banker I - Mockingbird Abrams
Essential Duties & Responsibilities
- Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
- Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
- Maintain working knowledge of products, services, and processes offered
- Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
- Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs
- Provide customer support needed reinforcing the value of current and new technology
- Process teller transactions and adhere to balancing guidelines
Minimum Knowledge, Skills And Abilities Required
- A high school diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience
- Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships
- Ability to professionally represent Fifth Third Bank in verbal and written communication
- Exhibits business acumen
- Demonstrated ability in making sound decisions
Working Conditions
- Normal office environment
- Extending viewing of computer screens
Location
LOCATION -- Dallas, Texas 75214
Attention search firms and staffing agencies
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Equal Opportunity Employer
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.