Jobs · Finance · Colorado

Personal Banker Highlands

Wells Fargo · Denver, CO · 1 mo ago
Finance$21–$30/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Only include sections that have real specific content. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, duplicate lines, application instructions, EEO, etc. Must not repeat job title as heading. Must not put Job ID/requisition numbers as headings; fold minor metadata into short

or drop it. Must not include Pay/Schedule/Benefits unless posting actually states them. The posting includes Pay Range: $21.00 - $30.00. Benefits listed. Schedule: mentions ability to work a schedule that will include Saturdays. So we can include Schedule section. We need sections: About the role (maybe from "About this role:" paragraph). Responsibilities (list of duties). Requirements (maybe "Required Qualifications"). Qualifications (maybe "Desired Qualifications"? Actually they have Required and Desired. Could combine into Requirements and Qualifications? The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have: - About this role: description of role. - Responsibilities: bullet list after "In this role you will:" (list of duties). Those are responsibilities. - Required Qualifications: "6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education". That's a requirement. - Desired Qualifications: list of items (prior experience, building trust, outreach, digital tools, identify needs, collaborate, follow policies). Those could go under Qualifications or Skills. The instruction has separate Qualifications and Skills headings. We could put Desired Qualifications under Qualifications, and maybe Skills under Skills (like digital tools, etc). But we need to preserve all substantive info; we can split. Better: Use Requirements for Required Qualifications. Use Qualifications for Desired Qualifications (maybe treat as qualifications). Use Skills for specific skill items like digital tools, outreach, etc. However many of the desired qualifications are skill-like. Could put them under Skills. But we must not create sections with filler/placeholder text. All content must be present. We also have Job Expectations: ability to work schedule includes Saturdays, support branch operations, SAFE registration required, loan originator requirements, credit report review, not eligible for Visa sponsorship. Those could be part of Requirements or maybe separate but we have no heading for Job Expectations; we could incorporate into Requirements or Qualifications as appropriate. We also have Posting Location(s): address. Could be minor metadata; we could put in a short

after headings maybe under About the role? Or drop? The instruction: fold minor metadata into a short

or drop it. So we can include a

with location. Pay Range: $21.00 - $30.00. Benefits list. Schedule: ability to work schedule that will include Saturdays. We must not include boilerplate like EEO, drug policy, etc. We need to output only HTML fragment, no /, no markdown fences. Let's craft:

About the role

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking needs through in‑branch interactions, scheduled conversations, and proactive outreach. You will learn about customers’ goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence. You will support account openings, service requests, and credit applications while working closely with branch teammates to deliver a consistent, high-quality customer experience. Success is driven by strong relationship building, sound judgment, and the ability to balance service with growth. As a member of a leading financial institution, this role provides a strong foundation for long-term career growth and mobility, supported by Wells Fargo’s training and coaching.

Optionally include location after that:

Posting Location: 1777 W. 38th Ave. Denver, CO 80211

Responsibilities

  • Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
  • Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
  • Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
  • Support everyday banking needs, including new account openings, service requests, and credit applications
  • Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
  • Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
  • Deliver accurate, compliant service while exercising sound judgement within defined risk controls
  • Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Qualifications

  • Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
  • Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed
  • Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
  • Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

Skills

  • Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
But note that digital tools appears also in responsibilities; but we can keep. Alternatively we could merge digital tools into Skills. We also have Job Expectations: SAFE registration required at time of employment, Wells Fargo will initiate process after start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply. This position is not eligible for Visa sponsorship. These could be placed under Requirements or Qualifications as additional notes. Since they are not exactly qualifications but job expectations. Could add a

under Requirements after the 6+ months note, or a separate section like "Job Expectations" but we don't have that heading. Perhaps we can add a

under Requirements: "SAFE registration is required at the time of employment; Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply. This position is not eligible for Visa sponsorship." That seems appropriate. Now Benefits: list as

  • ...
. The posting lists many benefits: Health benefits, 401(k) Plan, Paid time off, Disability benefits, Life insurance, critical illness insurance, and accident insurance, Parental leave, Critical caregiving leave, Discounts and savings, Commuter benefits, Tuition reimbursement, Scholarships for dependent children, Adoption reimbursement. We should preserve all. Pay:

$21.00 - $30.00

maybe with note that base pay range offered; may vary depending on factors; employees may also be eligible for incentive opportunities. We should preserve that detail. So include a

with that text. Schedule: ability to work a schedule that will include Saturdays. Also mention support branch operations by flexing between cash handling and customer banking activities, with emphasis on delivering strong service through account openings and ongoing account support. That could be part of schedule or responsibilities. But schedule section: we can include that. Thus:

Schedule

Ability to work a schedule that will include Saturdays; support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support.

Now ensure we didn't include any boilerplate like EEO, etc. Check for duplicate lines: we have not included "Why Wells Fargo: Are you looking for more? Find it here." That's marketing fluff; but it's substantive? It's basically promotional. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Should we include that? It's not a section heading; it's introductory marketing. Could be considered part of About the role? But it's not about the role; it's about Wells Fargo. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This marketing fluff might be considered boilerplate? Not sure. It's not legal/EEO. It's promotional. Might be considered part of the posting but not essential. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The marketing fluff is substantive? It's about the company. Could be considered part of About the role? But we already have About the role section describing the role. The marketing fluff is more generic. I'd argue it's not essential to the role; but the instruction says preserve ALL substantive information. However earlier they said remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those. So maybe we should keep it. But where to put? Could add a

before About the role? But we cannot add extra headings. We could add a

after the opening? The instruction says output ONLY the HTML fragment. It didn't forbid extra paragraphs outside sections. So we could include a

with that marketing text before the sections. However the instruction says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot have other elements. So we can include a

with the marketing fluff. But we need to be careful not to include duplicated lines. The marketing fluff appears at start: "Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!" We could include that as a

before the About the role section. Now check for any other boilerplate: "Posting End Date:

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