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Jobs · Finance · New Jersey

Personal Banker (Float) - North West Region / Sparta (Full-Time)

Provident Bank · Sparta, NJ · 1 mo ago
Finance$18.41–$23.03/hrFull-time

About the role

Provident Bank is a successful multi‑billion‑dollar institution with branches in New Jersey, Eastern Pennsylvania, and New York. As a Personal Banker (Float) you will be assigned to the North West Region, primarily traveling to branches in Sparta, Milton, Hampton, and Wantage, and may cover staffing at any branch in the region as needed. Your role is to build relationships with customers, understand their financial needs, and provide a positive experience while conducting transactions and sales‑service duties.

Responsibilities

  • Process a variety of financial transactions: opening accounts, cross‑selling, tele‑consulting, servicing accounts, check cashing, withdrawals, deposits, loan payments.
  • Greet customers, perform needs‑based assessments, and research/resolve account issues or inquiries.
  • Promote bank products and refer customers to other departments.
  • Meet sales expectations for deposits, loans, and revenue; generate sales and referrals; manage and balance cash drawers.
  • Assist the Assistant Branch Manager with daily branch responsibilities, end‑of‑day functions, and reporting.
  • Maintain operational and financial safety; comply with policies, regulations, and prepare CTR/SAF forms.
  • Lobby management, assist customers with digital technologies, help maintain cost efficiency.
  • Provide support to the contact center during high call volumes, handle telephone inquiries, and provide access to safe deposit boxes.
  • Assist in training other branch employees.

Requirements

  • High school diploma or GED.
  • Minimum 6 months of sales and service experience in a customer‑facing retail environment.
  • Strong interpersonal skills – listening, written and verbal communication.
  • Ability to work a flexible schedule based on business needs.
  • Positive and professional demeanor with customers and co‑workers.
  • Strong math and analytical skills.
  • Understand and adhere to safety and security practices.
  • Demonstrate good relationship‑building skills.
  • Proficient at establishing strong connections through consultative conversations and presenting sales opportunities.
  • Strong customer service/advocacy skills.
  • Strong organizational and time‑management skills.
  • Strong PC skills; ability to quickly learn various computer programs, including Microsoft Office.
  • Required to register as a mortgage loan originator with the NMLS prior to taking mortgage loan applications.

Qualifications

  • Prior retail banking experience (preferred).
  • Life and Health Licenses to support investment program (preferred).

Benefits

  • Paid time‑off (PTO) accrual and holiday PTO.
  • Health and Wellness benefits: Medical, Dental, Vision plans.
  • Flexible and Health Savings Accounts.
  • 401(k) Retirement Plan.
  • Disability Insurance.
  • Employee Assistance Program.
  • Basic Life Insurance.
  • Company‑sponsored Tuition Disbursement and Loan Repayment programs.
  • Voluntary benefits: Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity, Legal plans.

Pay

$18.41 – $23.03 per hour. Base pay may vary based on skills, experience, job‑related knowledge, education, geographic location, internal equity, and other business needs. Role is incentive eligible based on company, business, and/or individual goal achievement and performance.

Schedule

Flexible schedule based on business needs; willingness to work required overtime and travel to other branches within the North West Region as assigned.

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