Personal Banker Eastside Seattle

At Wells Fargo, we're a global trailblazer in financial services, committed to driving innovation, empowering communities, and helping customers succeed. We offer robust benefits, competitive compensation, and programs designed to support work-life balance and well-being, making it possible to thrive both personally and professionally.

About the Role

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch team. In this frontline role, you will build relationships with customers by supporting everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. You’ll learn about customers' goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence. The role involves supporting account openings, service requests, and credit applications while collaborating with branch teammates to deliver a consistent, high-quality customer experience.

Responsibilities

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals.
• Support everyday banking needs, including new account openings, service requests, and credit applications.
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards.
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs.
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls.
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise.

Requirements

• 6+ months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.

Qualifications

• Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
• Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
• Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs.
• Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience.
• Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
• Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
• Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns.

Job Expectations

• Ability to work a schedule that includes Saturdays.
• Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support.
• SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.

This position is not eligible for Visa sponsorship.

Locations

15015 Main St SE, Bellevue, WA 98007
1130 Bellevue Way NE, Bellevue, WA 98004
12271 NE District Way, Bellevue, WA 98005
296 116th Ave NE, Bellevue, WA 98004
460 Central Way, Kirkland, WA 98033
3460 156th Ave NE Bldg 8, Redmond, WA 98052
2201 156th Ave NE, Bellevue, WA 98007
2942 228th Ave SE, Sammamish, WA 98075
8502 160th Ave NE, Redmond, WA 98052
23467 NE Novelty Hill Rd., Redmond, WA 98053
12516 TOTEM LAKE BLVD NE, Kirkland, WA 98034
13505 NE 175th St., Woodinville, WA 98072

Pay

$23.00 - $31.00 per hour. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement