Personal Banker - Danville

Department: Retail Bank | Employment Status: Full-Time, Hourly (40 hrs), Non-Exempt

About the role

F & M Bank’s Personal Bankers are responsible for building relationships and providing expert financial advice and great service. They demonstrate motivation to offer the right financial solutions to help customers with large expenses, such as saving for college, buying a home, and planning for retirement. By opening new accounts and originating new consumer loan applications, Personal Bankers drive the growth and acquisition of new business and cultivate profitable customer relationships.

Personal Bankers represent the Bank within the community by joining organizations, establishing contacts with local organizations and businesses, and pursuing additional Bank business through referrals and networking. They own the customer relationship, build solid connections, and thoroughly profile every new and existing customer to identify opportunities for providing customer-focused product knowledge and support.

Responsibilities

• Build and maintain customer relationships by providing expert financial advice and service.
• Offer financial solutions for large expenses such as college savings, home purchases, and retirement planning.
• Open new accounts and originate new consumer loan applications to drive business growth.
• Represent the Bank in the community through networking, referrals, and participation in local organizations.
• Profile new and existing customers to identify opportunities for product knowledge and support.
• Open complex accounts, including trusts, loan products, and retirement accounts.
• Adhere to federal and state banking regulations, including consumer lending, endorsements, and transaction processing.

Requirements

• Minimum of a high school diploma or equivalent; A.A. degree or equivalent combined work experience accepted.
• Minimum of 3 years of experience in the financial services industry, including experience with opening new accounts (personal and business) and accepting consumer loan applications.
• Successful completion of a credit history check as a condition of employment.
• College-level finance or accounting courses preferred.
• Reliable transportation for commuting to work and training.

Qualifications

• Experience opening complex accounts such as trusts, loan products, and retirement accounts.
• Top-notch, personable communicator with a customer-focused approach and professional demeanor.
• Self-starter who develops new business, increases sales, and improves customer retention.
• Demonstrated knowledge of banking institution concepts, consumer lending, endorsements, transaction processing, and federal/state regulations.
• Devoted to operational excellence, high ethical standards, and delivering results.

Pay

$25.19 - $28.96 per hour, commensurate with experience and qualifications.