Personal Banker - Crossroads Branch, Kansas City MO

About the role

At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We’re more than a credit union—we’re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members.

Responsibilities

• Deliver personalized solutions with a proactive, can-do attitude, meeting Members wherever they are on their financial journey.
• Guide Members through account openings, lending options, and personalized financial solutions using consultative techniques.
• Build lasting relationships through thoughtful follow-up and goal-aligned strategies that support long-term financial success.

Requirements

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 2 years of consultative sales experience (financial or retail preferred).
• Proven success in meeting sales/service goals and cross-selling products.
• Cash-handling accuracy and attention to detail.
• Strong communication, critical thinking, and problem-solving skills.
• Comfort with technology and commitment to confidentiality.
• Knowledge of financial products and basic math proficiency.
• Ability to work independently and thrive in a team-oriented, fast-paced environment.

Benefits

• Competitive Pay: Strong base salary plus performance-based incentives through our Performance Sharing Plan.
• Comprehensive Benefits: Access health, dental, vision, and retirement plans—with a focus on your physical and mental well-being.
• Award-Winning Culture: Join a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
• Connection & Collaboration: Be part of a community that fosters caring relationships, teamwork, and mutual support.
• Growth & Development: Benefit from clear career pathways and ongoing learning opportunities to help you grow professionally.