Personal Banker Bilingual Paradise Valley Branch

About the role

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network within the Consumer Banking and Lending division.

Learn more about the career areas and business divisions at wellsfargojobs.com.

Responsibilities

• Build relationships through proactive outreach and propose appropriate products, services, and digital solutions to help customers succeed financially.
• Aid customers with basic account requests, service requests, and credit applications.
• Exercise judgement within defined policies and procedures to develop an understanding of bank products and services.
• Interact with customers to demonstrate care and build relationships.
• Offer appropriate options for bank products and services to customers.
• Refer customers' financial needs to other bankers and partners as needed.

Requirements

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Bilingual speaking and listening proficiency in Spanish/English.

Desired Qualifications

• Customer service focus with experience handling complex transactions across multiple systems.
• Proactive engagement with customers through outreach via phone or email.
• Ability to educate and connect customers to technology and share the value of mobile banking options.
• Experience fostering and developing strong customer relationships.
• Ability to follow policies, procedures, and regulations.
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
• Ability to interact with integrity and professionalism with customers and team members.
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.

Job Expectations

• Ability to work a schedule that may include most Saturdays.
• Take and pass required language assessment.
• Maintain cash drawer, cash handling and balancing, and spend time completing service-related tasks as needed.
• This position requires SAFE registration at the time of employment.

Pay Range

$21.00 - $28.00

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting Location(s)

Paradise Valley Branch 3726 East Flamingo Road Las Vegas, NV 89121

Posting End Date

10 Jul 2026

Equal Opportunity Employer

We Value Equal Opportunity

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.