Personal Banker

About the role

WSFS Bank is seeking a Personal Banker to join our team. This role will be responsible for providing products and services to enhance customer relationships, opening new accounts, submitting loan applications, resolving customer service issues, performing account maintenance, and assisting with teller transactions.

Responsibilities

• Provide products and services to enhance customer relationships
• Open new accounts and submit loan applications
• Resolve customer service issues and perform account maintenance requests
• Recommend and promote the Bank’s digital banking services
• Aid customers with teller transactions and process various transactions

Requirements

• High School Diploma or equivalent
• At least one year of face-to-face customer service experience
• Prior cash handling experience
• Prior sales experience
• Proven ability to work with customers enthusiastically
• Previous experience in a retail sales environment preferred
• Proven ability for attention to detail
• Ability to use and learn multiple banking and software programs
• Excellent customer service skills
• Excellent oral and written communication skills
• Proven ability to market Bank products and services
• One year of previous banking experience preferred

Qualifications

• High School Diploma or equivalent
• One year of face-to-face customer service experience
• Prior cash handling experience
• Prior sales experience
• Proven ability to work with customers enthusiastically
• Previous experience in a retail sales environment preferred
• Proven ability for attention to detail
• Ability to use and learn multiple banking and software programs
• Excellent customer service skills
• Excellent oral and written communication skills
• Proven ability to market Bank products and services
• One year of previous banking experience preferred

Skills

• Customer service skills
• Attention to detail
• Ability to use and learn multiple banking and software programs
• Marketing Bank products and services

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Life, accident, and disability insurance
• Flexible spending accounts (FSAs) and health savings accounts (HSAs)
• Wellness programs
• Paid parental leave, military leave, vacation, and other paid time off
• Sick leave in accordance with applicable state laws
• Paid holidays

Pay

The base salary range for this position is $37,440 - $52,800. Individual base pay may vary based on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

Schedule

This is a full-time 40-hour/week position with a flexible rotating weekly schedule and 2-3 Saturdays per month. The schedule can change at any time based on business needs.