Personal Banker

About the role

WaFd Bank is hiring a Personal Banker to help strengthen your community's financial health. As a financial leader for over a century, WaFd Bank serves consumers and business clients across nine Western states. We seek motivated individuals to assist clients with personal and business banking solutions that improve their financial health and help them reach their goals.

We hire creative individuals who think proactively about building relationships, delivering solutions, and representing WaFd in the communities we serve. Our team reflects the diversity of the businesses and communities we serve.

Responsibilities

• Build rapport with clients, understand their needs, and provide solutions.
• Open new accounts, onboard new relationships, originate loans and lines, and refer to partners to help meet additional needs.
• Make out-of-office business development calls to businesses, community organizations, and referral sources.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
• Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. Must demonstrate kindness.

Requirements

• High school diploma or approved equivalent.
• Good math skills, 10-key, and keyboarding proficiency.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook.
• Well-developed smartphone and digital channel skills.
• Excellent organizational and analytical skills, with superior written and oral communication abilities.
• Ability to demonstrate and teach clients how to use automated technology for self-service.
• Valid driver’s license, satisfactory transportation, and adequate insurance coverage.

Qualifications

• Prior banking experience, including familiarity with lending.
• Previous work in retail, consumer service delivery, or client relations.

Benefits

• Paid time off for vacation, sick days, and holidays.
• Health insurance.
• Stock options.
• Bonus programs.
• 401(k) plan.
• Paid Parental Leave.
• Life and AD&D insurance.
• Long-term disability.
• Tuition Reimbursement.
• Employee assistance programs.
• Pre-tax health and dependent-care spending plans.

Pay

$19.71–$26.68 per hour.