Personal Banker

About the role

The ideal candidate will have a strong background in customer service and a passion for helping others. This position requires excellent communication skills and the ability to work independently.

Responsibilities

• Handle customer inquiries via phone, email, and in-person
• Process transactions and provide accurate financial advice
• Manage customer accounts and resolve issues efficiently
• Train new employees and assist with ongoing training programs

Requirements

• Bachelor's degree in Business Administration, Finance, or related field
• 2+ years of relevant customer service experience
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite

Qualifications

• Experience in banking or finance preferred
• Knowledge of financial products and services
• Ability to work flexible hours including evenings and weekends

Skills

• Customer service orientation
• Financial analysis
• Time management
• Teamwork and leadership

Benefits

• Competitive salary
• Paid time off
• Health insurance
• 401(k) plan

Pay

$25 - $30 per hour based on experience

Schedule

Flexible schedule with potential for evening and weekend shifts