Personal Banker

USD $19.71–$26.68 per hour

About the role

WaFd Bank is hiring a Personal Banker to help strengthen community financial health. With over a century of service, WaFd Bank serves consumers and business clients across nine Western states. We seek motivated, creative individuals to build relationships, deliver solutions, and represent WaFd in the communities we serve.

Responsibilities

• Build rapport with clients, understand their needs, and provide solutions.
• Open new accounts, onboard new relationships, originate loans and lines, and refer to partners to meet additional needs.
• Make out-of-office business development calls to businesses, community organizations, and referral sources.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
• Reflect WaFd Bank’s core values and ethics: integrity, teamwork, ownership, simplicity, discipline, service, and kindness.

Requirements

• High school diploma or approved equivalent.
• Good math skills, 10-key, and keyboarding proficiency.
• Proficient in Microsoft Office tools (Excel, Word, Teams, PowerBI, Outlook).
• Well-developed smartphone and digital channel skills.
• Excellent organizational, analytical, and communication skills (written and oral).
• Ability to teach clients self-service skills using automated technology.
• Valid driver’s license, satisfactory transportation, and adequate insurance coverage.

Qualifications

• Prior banking experience, including familiarity with lending.
• Previous work in retail, consumer service delivery, or client relations.

Benefits

• Paid time off for vacation, sick days, and holidays.
• Health insurance.
• Stock options.
• Bonus programs.
• 401(k) plan.
• Paid parental leave.
• Life and AD&D insurance.
• Long-term disability.
• Tuition reimbursement.
• Employee assistance programs.
• Pre-tax health and dependent-care spending plans.