Personal Banker

About the role

Utah First Credit Union is seeking to add a full-time Personal Banker to the team at our Sandy, UT branch. This individual provides exceptional service and strives to improve our customers' financial lives by cross-selling products and services as well as producing loans.

Responsibilities

• Generate consumer loans that benefit customers' lives.
• Build lasting relationships with customers through superb customer service.
• Open new accounts, take loan applications, and disburse loan applications for customers.
• Cross-sell credit union products and services that meet customers' needs and improve their financial well-being.
• Meet and exceed individual and branch loan production goals each month.
• Complete transactions for a variety of requests such as deposits, withdrawals, loan payments, checks, money orders, and cash advances.
• Serve customers in person and over the phone, providing exceptional customer experiences.
• Participate in individual and credit union training to stay at the top of your game.

Qualifications

• High school diploma or equivalent.
• 18 years of age or older.
• Customer service and financial services experience.
• Experience in consumer lending.
• Cash handling experience.

Skills

• Value accuracy in your work.
• Respectful and tactful.
• Passionate about providing efficient, world-class customer service.
• Enjoy interacting with people but also ensure everything lines up and adds up.
• Great attention to detail.
• Driven and ambitious.
• Work well individually and in a team.
• Strive to go the extra mile.

Benefits

• Health insurance.
• 4 weeks of Paid Parental Leave for the birth of a child.
• 8 weeks of Paid Pregnancy-Related Medical Leave.
• 15 PTO days.
• 12 paid holidays.
• Tuition reimbursement up to $2,500 each year.
• 401(k) plan.
• Training opportunities.

Pay

Competitive base wage starting at $20/hour, depending on experience, and a generous incentive pay structure.

Schedule

Monday–Friday 8:00 AM–7:00 PM and Saturdays 9:00 AM–3:00 PM.

About Utah First Credit Union

The Utah First story began in 1935, in the midst of the Great Depression. A group of German immigrants were having a difficult time finding anyone to help them with the loans they needed to bring their families to America. They banded together to form a grassroots credit union that would serve all members of the community. Here, people found the positive answers and opportunities they needed to build their future. We've built our credit union around the idea of strengthening our community and creating excellent relationships. Our mission is to be significant in the lives of our customers and we know that our employees are key to achieving this.