Personal Banker
PNC · Exton, PA · 1 mo ago
On-siteFinanceFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the job posting.
First, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions.
We need to preserve all substantive info.
Let's extract sections:
- Position Overview: includes description of PNC, role location, etc. Could be "About the role" or "Position Overview". Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the job posting.
First, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions.
We need to preserve all substantive info.
Let's extract sections:
- Position Overview: includes description of PNC, role location, etc. Could be "About the role" or "Position Overview". Use About the role
maybe.
- Job Description: list of duties/responsibilities. Use Responsibilities
with - items.
- Qualifications: includes Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments. Could be separate sections: Requirements, Qualifications, Skills. But we need to decide.
The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have multiple sections.
We need to include only sections with real content.
Let's extract:
About the role: The first paragraph(s) about PNC, role location, etc.
Responsibilities: The job description bullet-like sentences.
Requirements: maybe the qualifications section includes required experience/education.
Qualifications: maybe the preferred skills/competencies.
Skills: maybe list of preferred skills.
Benefits: there is a Benefits paragraph.
Pay: Not mentioned (no pay info). So we should NOT include Pay section.
Schedule: Not mentioned (no schedule). So omit.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove duplicated lines, boilerplate like EEO, Disability Accommodations Statement, etc.
Also remove "To learn more about this opportunity, please watch this video." (application instruction? maybe not needed). Remove "To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." (maybe part of benefits but could be kept? It's more like a link; but it's not substantive info about benefits; we could keep benefits description but maybe drop the link. The instruction: remove application instructions. This is not application instruction but a reference; but it's not substantive benefit detail. Safer to omit.
Also remove "Disability Accommodations Statement", "EEO", etc.
Now craft HTML.
We'll have:
About the role
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's retail organization, you will be based in Exton, PA at the Exton Branch. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
That's about the role.
Now Responsibilities: extract duties from Job Description paragraph.
Job Description text: "Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner."
We need to split into list items. Each sentence could be a li.
Let's break:
- Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
- Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collaborates with ecosystem partners to grow customer's share of wallet.
- Positions PNC solutions to drive new revenue and customer loyalty.
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
- Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
- Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
- Demonstrates a heightened scrutiny to identify and avoid loss.
- Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
Now Qualifications section: The posting has "Qualifications" heading then subparts: Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments.
We could create sections: Requirements (maybe covering Work Experience, Education, Certifications, Licenses), Skills (Preferred Skills and Competencies), Qualifications (maybe overall). But we need to avoid duplication.
Given instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements, Qualifications, Skills as separate.
We need to decide what goes where.
Typically, Requirements: mandatory qualifications (education, experience, certifications). Qualifications: maybe preferred qualifications? Skills: specific skills.
Let's extract:
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
Work Experience: Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: No Degree
Certifications: No Required Certification(s)
Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Language Assessments: No Required or Preferred Language Assessments
We need to decide what to include.
We should not include sections with filler like "No Degree", "No Required Certification(s)", "No Required or Preferred Language Assessments". Those are substantive? They state that there is no degree required, no certifications, no language assessments. That is substantive info. So we could include them under Qualifications or Requirements.
But we need to avoid creating sections with only filler like "commensurate with experience". These are not filler; they are actual statements.
Thus we can include a Qualifications section that lists Education, Certifications, Licenses, Language Assessments.
We could also have a Requirements section for Work Experience.
Skills section for Preferred Skills and Competencies.
Let's structure:
Requirements
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Qualifications
- Education: No degree required.
- Certifications: No required certification(s).
- Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
- Language Assessments: No required or preferred language assessments.
Skills
- Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
- Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs
Note: In competencies list there were trailing periods after some items (Prospecting., Selling.). We should clean to remove trailing periods.
Now Benefits section: extract benefits paragraph.
Benefits text: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service."
We should keep that as a under Benefits heading.
We should not include the link to pncthrive.com.
Now we need to ensure we didn't include any boilerplate: EEO, Disability Accommodations, etc. We omitted those.
Check for duplicated lines: none.
Now output HTML fragment only.
Let's craft final HTML:
About the role
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's retail organization, you will be based in Exton, PA at the Exton Branch. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Responsibilities
- Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
- Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collabor
About the role
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's retail organization, you will be based in Exton, PA at the Exton Branch. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
That's about the role. Now Responsibilities: extract duties from Job Description paragraph. Job Description text: "Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner." We need to split into list items. Each sentence could be a li. Let's break: - Acquires and deepens the branch customer base through a variety of proactive sales and service activities. - Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. - Collaborates with ecosystem partners to grow customer's share of wallet. - Positions PNC solutions to drive new revenue and customer loyalty. - Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. - Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. - Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. - Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. - Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. - Demonstrates a heightened scrutiny to identify and avoid loss. - Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner. Now Qualifications section: The posting has "Qualifications" heading then subparts: Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments. We could create sections: Requirements (maybe covering Work Experience, Education, Certifications, Licenses), Skills (Preferred Skills and Competencies), Qualifications (maybe overall). But we need to avoid duplication. Given instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements, Qualifications, Skills as separate. We need to decide what goes where. Typically, Requirements: mandatory qualifications (education, experience, certifications). Qualifications: maybe preferred qualifications? Skills: specific skills. Let's extract: Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs Work Experience: Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education: No Degree Certifications: No Required Certification(s) Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Language Assessments: No Required or Preferred Language Assessments We need to decide what to include. We should not include sections with filler like "No Degree", "No Required Certification(s)", "No Required or Preferred Language Assessments". Those are substantive? They state that there is no degree required, no certifications, no language assessments. That is substantive info. So we could include them under Qualifications or Requirements. But we need to avoid creating sections with only filler like "commensurate with experience". These are not filler; they are actual statements. Thus we can include a Qualifications section that lists Education, Certifications, Licenses, Language Assessments. We could also have a Requirements section for Work Experience. Skills section for Preferred Skills and Competencies. Let's structure:Requirements
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Qualifications
- Education: No degree required.
- Certifications: No required certification(s).
- Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
- Language Assessments: No required or preferred language assessments.
Skills
- Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
- Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs
under Benefits heading. We should not include the link to pncthrive.com. Now we need to ensure we didn't include any boilerplate: EEO, Disability Accommodations, etc. We omitted those. Check for duplicated lines: none. Now output HTML fragment only. Let's craft final HTML:
About the role
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's retail organization, you will be based in Exton, PA at the Exton Branch. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Responsibilities
- Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
- Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collabor