Personal Banker
About the role
Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!
Responsibilities
- Emulate OneAZ’s Core Values by building relationships with members and providing trusted advice to help them discover, grow, and fulfill their financial lives.
- Develop in‑depth knowledge of OneAZ’s business goals, branch operations, products, and marketing campaigns.
- Open accounts, learn members’ financial needs, and identify OneAZ products and solutions that serve members’ best interests.
- Onboard new members by opening accounts, facilitating loans, and conducting client‑focused outreach.
- Build relationships, rapport, and promote OneAZ’s brand in the community, including attending and supporting events and activities.
- Analyze member financial information, such as financial profiles.
- Facilitate completion of member loan applications for submission to underwriting and conduct loan closings with members.
- Support members’ banking needs efficiently through internet, mobile app, branch, and ATM channels.
- Expand the customer base by networking with existing and prospective new members.
- Perform teller activities and transactions according to branch business needs.
Requirements
- High School Diploma or General Educational Development (GED) required.
- 1–3 years of related experience in a customer service, sales, or client‑facing role.
- One year of cash handling preferred, ideally at a financial institution.
- Strong relationship‑building and client‑focused sales skills.
- Excellent verbal, phone, email, internet, and writing skills.
- A passion for people, innovation, and growth.
Pay
Target hiring range $20/hr – $25/hr (depending on experience and prior to any incentives this position is eligible for).
Benefits
- Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time.
- Low‑cost medical, dental, and vision plans.
- Paid childcare assistance.
- Award‑winning 401K.
- Gym fee reimbursement.
- Tuition reimbursement.
- Student loan repayment.
- Additional benefits detailed in the comprehensive Benefits Booklet.
Why Join OneAZ?
At OneAZ, we’re not just a credit union; we’re a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible.
Additional Information
- Knowingly submitting false information will result in disqualification, termination, and forfeiture of other rights.
- Candidates will be required to sign an authorization for OneAZ to conduct a credit and criminal background check in compliance with the Fair Credit Reporting Act and other applicable laws.
- Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federally regulated institution must be registered on the Nationwide Mortgage Licensing System (NMLS).
- Compliance with applicable policies, laws, and regulations—including the Bank Secrecy Act (BSA), Anti‑Money Laundering (AML) requirements, USA PATRIOT Act, and Office of Foreign Assets Control (OFAC)—is required.
- The job description is a guide of expected duties and may be modified at any time; additional duties may be assigned by the supervisor.
- Position grades could fluctuate based on market value.