Personal Banker

About the role

At OMB, Personal Bankers are a key point of contact for customers, ensuring high-quality service and efficient banking operations. Duties will include opening all types of deposit accounts (checking, savings, certificates of deposit, and individual retirement accounts, etc.), resolving customer service issues and cross-selling bank products and services. Other duties include processing routine transactions (deposits, withdrawals, payments, check issuance, and consumer loan applications). This role combines the responsibilities of both a Teller and a Personal Banker, offering an opportunity to develop relationships with customers while addressing their full range of universal banking needs.

Responsibilities

• Opening all types of deposit accounts (checking, savings, certificates of deposit, individual retirement accounts, etc.)
• Resolving customer service issues
• Cross-selling bank products and services
• Processing routine transactions (deposits, withdrawals, payments, check issuance, consumer loan applications)

Requirements

• High school diploma or equivalent
• Minimum of two years of retail banking (including new account and teller transactions)
• Three to five years of personal banking experience preferred

Skills

• Excellent customer service and strong communication skills
• Strong mathematical, problem‑solving and computer skills
• Effective multi‑tasking and organizational skills
• Willingness to proactively cross‑sell bank products & services

Benefits

• Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
• Stability with a locally owned community bank that is growing and expanding in the region
• Paid leave: vacation, military, bereavement, and jury duty
• Cost‑friendly insurance: medical, dental, vision, critical illness, accident, supplemental life w/ AD&D
• 100% match of retirement savings (up to plan limit)
• Discounted financial service fees on select OMB products and services
• Plus more

Schedule

Primary location: 4701 College Blvd Ste 100, Leawood, Kansas 66211. Monday – Friday; 8:00 am – 5:00 pm. Full‑time; 40 hours per week (average).