Personal Banker

We need to output HTML fragment with sections: About the role? The posting includes Job Summary, Essential Functions, Education, Work Experience, Licenses and Certifications, Skills, Core Competencies, Physical Demands, Driving Requirements, Work Location Category, Compensation And Benefits, Job Posting Expiration Date, EEO etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove Job ID/requisition numbers (none). Remove EEO lines. Remove "Job Posting Expiration Date" maybe not needed? It's metadata; we can fold minor metadata into a short

or drop it. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include location maybe as a short p. But location is given at top; we could include it in a

maybe. However we should not repeat job title as heading (page already shows it). We need sections only when posting has real specific content. We have many sections: About the role (Job Summary), Responsibilities (Essential Functions), Requirements (Education, Work Experience, Licenses and Certifications maybe combined), Skills, Benefits (Compensation And Benefits includes pay range and benefits link), maybe Physical Demands and Driving Requirements could be part of Requirements or separate? The instruction: prefer a few substantive sections over many thin ones. So we could combine Education, Work Experience, Licenses and Certifications into a "Qualifications" section. Physical Demands and Driving Requirements maybe under "Working Conditions" but not required if thin. Could combine them into a "Work Environment" subsection but maybe better to drop if not substantive? They are specific though. But we can include them under "Qualifications" as bullet points? Might be okay. We must use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings. We need to include only those that have content. We have content for About the role (Job Summary). Responsibilities (Essential Functions). Qualifications (Education, Work Experience, Licenses and Certifications). Skills. Benefits (Compensation And Benefits includes pay range and benefits link). Possibly Pay separate? But we can include pay within Benefits. The instruction says include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we need to ensure each heading has substantive content. We also need to use

• for any list of duties/requirements/benefits, and

  for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them. We need to remove boilerplate: EEO lines, accommodation request, etc. Also remove "Job Posting Expiration Date" maybe minor metadata; we could drop it or fold into a short p. Probably drop. We need to keep location? Could be a short p at top:

  Location: 1478 Chelsea Manchester Road - Chelsea, Michigan 48118

  . That's minor metadata but okay. We must not repeat job title as heading. Let's extract content: Job Summary paragraph: "Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them." Essential Functions list (multiple sentences each starting with a verb). We need to turn each into
• . Let's list them: - Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. - Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients. - Consistently attains individual activity, behavior, and outcome goals and expectations. - Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.). - Developing strong partnerships with branch teammates and line of business partners – focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence. - Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions. - Support of branch operations including assisting with client transactions on the Teller line as needed. - Participate in and occasionally facilitate in-person morning huddles and end of day debriefs. - Work on Saturdays as directed by management. - Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice - Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key. Education: "High School Diploma , GED or equivalent business experience (required) or Bachelor's Degree (preferred)". We'll format as list. Work Experience: "Minimum of 1 year experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required) Understanding of consumer credit - including loan to value, debt to income and credit reports. (required) Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required) Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred) Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required) Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required) Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)". We'll list each bullet. Licenses and Certifications: "Notary License (preferred)". We'll list. Skills: multiple bullet-like sentences. We'll list each. Core Competencies: paragraph about Key’s Values and Code of Conduct. Could be included under Skills or separate? Might be thin. Could drop or combine into a short p under Skills? But we need to preserve substantive info. It's a statement: "All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct." That's a short sentence; we could include as a

  under Skills or as its own section maybe "Core Competencies". But instruction: prefer few substantive sections over many thin ones. This is thin; maybe we can incorporate into Skills as a bullet? But it's not a skill. Could add a short

  after Skills. Physical Demands: list of demands. Could be included under "Working Conditions" but maybe we can drop? It's substantive. Could create a section "Physical Demands" but that's thin. Could combine with Driving Requirements under "Work Environment". But we have limited headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could use "Requirements" to include Education, Work Experience, Licenses, Physical Demands, Driving Requirements. But we already have Qualifications maybe. Let's decide sections: - About the role (Job Summary) - Responsibilities (Essential Functions) - Qualifications (Education, Work Experience, Licenses and Certifications) - Skills - Benefits (Compensation And Benefits) - Work Environment (Physical Demands, Driving Requirements) maybe as a section but not in allowed list; but we can still use

  with any heading? The instruction gave examples but not exclusive; we can use other headings if needed. But better to stick to given list to avoid extra sections. Could incorporate Physical Demands and Driving Requirements into Qualifications as bullet points under "Working Requirements". That may be okay. We must not invent or summarize away detail; we need to keep all details. So we need to include those details somewhere. Let's create sections:

  About the role

  Job Summary paragraph.

  Responsibilities

  • ... each essential function.

  Qualifications

  • Education: High School Diploma, GED or equivalent business experience (required) or Bachelor's Degree (preferred)
  • Work Experience: Minimum of 1 year experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)
  • Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)
  • Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)
  • Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)
  • Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required)
  • Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)
  • Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)
  • Licenses and Certifications: Notary License (preferred)
  • Physical Demands: Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.
  • Driving Requirements: Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

  Skills

  • Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with clients and transactions.
  • Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients’ financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts.
  • Strong work ethic and high level of integrity.
  • Excellent time management skills.
  • Building and nurturing relationships with clients including identifying potential clients, engaging with them to understand their needs, and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs.
  • Being attentive to client needs, resolving issues promptly, and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank