Personal Banker
Dieterich Bank · Effingham, IL · 2 mo ago
FinanceInternship
About the role
This position is ideal for someone seeking a consistent daytime schedule, with availability to work from 10am-3pm four days a week, plus a minimum of two Saturdays per month from 8am-12pm.
Responsibilities
- Maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different.
- Assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks.
- Be a resource for online banking assistance, fraud related questions, and address change requests.
- Sell and promote our products and services.
- Resolve customer concerns with confidentiality and professionalism.
Qualifications
- 1-3 years of experience working in a face-to-face customer service role, preferably in banking.
- Average Associate Degree in business or related field preferred.
- Dependable and able to work Saturdays on rotation basis.
- Excellent communication skills, including consultative skills to identify a client's financial needs.
- Proficient in the use of technology (Microsoft Office, online banking, apps, etc.).
- Demonstrate core values of Integrity, Value, Service Excellence, & Teamwork.
- Ability to work well with others and in a team environment, and assist other departments as needed.
- Maintain accuracy by remaining detail focused consistently, and have the ability to organize efficiently.
Benefits
- 401(k) Plan with employer matching available.
- Discretionary Profit Sharing Plan.
- Discretionary Bonus Plan.
- Paid Time Off (Holidays, sick time, personal time, and vacation).
- 8 hours of paid time volunteer with a charity of their choice.
Picture yourself...
...coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.