Personal Banker

About Commerce

Becoming a part of Commerce means more than just climbing the corporate ladder. It's about supporting people in finding financial stability and success, assisting businesses in thriving, and ensuring everyone and their finances are taken care of. Our commitment extends beyond our walls, fostering a culture where our employees and customers alike can grow, connect, and build meaningful relationships.

If this aligns with what you're looking for, keep reading! We're excited to discuss how we can help you grow and succeed.

Compensation

Hourly: $20.55 - $25.05 (Based on relevant experience, skills, and competencies)

About This Job

Our Personal Bankers are friendly, goal-oriented professionals who are passionate about helping our customers improve their financial health. As a Personal Banker, you'll gain valuable insights into banking and finance while assisting customers with their daily financial challenges. Commerce values its people and invests in their growth and well-being.

Essential Functions

• Interact with customers in person and over the phone to ensure their financial needs are met through needs-based conversations and sales fulfillment.
• Actively listen, understand, and make appropriate recommendations based on customer needs to achieve personal and team sales and service goals.
• Educate customers on various retail products and digital solutions to enhance their financial wellness.
• Ensure financial transactions are completed accurately and efficiently, while adhering to all policies, procedures, and regulatory requirements.
• Identify complex financial needs and refer customers to specialized bank staff when necessary.
• Earn additional compensation through our quarterly incentive program.

Knowledge, Skills & Abilities

• Strong sales skills with the ability to provide an excellent customer experience both in person and over the phone.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Team player with excellent written, verbal, and interpersonal communication skills.
• Able to adapt to various situations with an optimistic outlook aligned with our culture and Core Values.
• Proficient with Microsoft Word, Excel, and Outlook.

Education & Experience

• High school diploma or equivalent combination of education and experience required.
• 1+ years of sales or customer service experience required.
• Experience working in an environment with individual and team sales goals preferred.

Position Details

• This position may be filled as a Personal Banker I or II, depending on experience and education.
• Federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history if you express interest in and are considered for this position.
• The disclosed range estimate has not been adjusted for differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled.
• The candidate selected for this position may be eligible for the following employment benefits: employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location

625 W Central, El Dorado, Kansas 67042

Time Type

Full time