Personal Banker
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. We need to map content to these headings appropriately.
We have:
- About Working At (intro) could be "About the role"? Actually "About Working At" is company overview. Could be "About the role"? But we have "About This Job" which is more about role. Maybe we can have "About the role" covering the intro and about this job? But we need to avoid duplication.
Better to follow typical sections: About the role (company overview + role summary), Responsibilities (Essential Functions), Requirements (Knowledge, Skills & Abilities Required + Education & Experience), Qualifications (maybe combine), Skills (maybe part of Requirements), Benefits, Pay, Schedule.
We must not repeat job title as heading. No Job ID.
We must preserve all substantive information, not invent.
We need to include Pay section only if posting states compensation range. It does: Compensation Range Hourly: $21.60 - $26.30. Also mentions incentive program. So we can include Pay section with that info.
Schedule section: Work Schedule details given. So include Schedule.
Benefits section: list of benefits: employer sponsored health, dental, vision insurance, 401(k), life insurance, paid vacation, paid personal time, career development, education assistance, voluntary supplemental benefits. Also mention eligibility for incentive program? That's pay.
We must not include filler like "commensurate with experience". Not present.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must remove boilerplate: cookie/navigation/legal/EEO etc. There's some about federal regulations requiring investigatory consumer report, pay transparency, etc. That's legal boilerplate; we should remove? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the paragraphs about federal regulations, pay transparency, etc. Also remove "Must be eligible to work in the US without sponsorship now or in the future." That's maybe legal? Might be considered boilerplate? It's a requirement but could be considered a qualification. However it's about work eligibility; could be kept as a requirement? The instruction says remove legal boilerplate. That line is about work eligibility, which is typical legal. Safer to remove it.
Also remove "Click here to learn more." (application instruction). Remove location? Location is substantive? Might be kept as part of About the role? Could be a short p. Not a heading.
We need to preserve all substantive information: company overview, role description, responsibilities, essential functions, knowledge/skills/abilities, education/experience, compensation, schedule, benefits.
We must not duplicate lines.
Let's extract substantive content:
Intro paragraph: "About Working At Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk."
That's prose.
Compensation Range: "Compensation Range Hourly: $21.60 - $26.30 (Amount based on relevant experience, skills, and competencies.)" plus later: "Be able to earn more than your base pay through our quarterly incentive program." and "A reasonable estimate of the current base pay is $21.60 to $26.30 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals."
We can combine.
About This Job: "Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You’ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, we’re looking for a new Personal Banker to join our team at our Aurora location. Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other areas of the business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and provide them with solutions to address those needs."
That's prose.
Then list of duties: "As a Personal Banker, you’ll:" followed by bullet points:
- Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
- Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
- Actively listen to our customers so you can make appropriate recommendations that match their needs.
- Educate customers on a variety of retail products and digital solutions that improves their financial wellness.
- Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
- Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
- Be able to earn more than your base pay through our quarterly incentive program.
Note: The last bullet about incentive program duplicates earlier; we can keep but maybe combine.
Then "Work Schedule" section: "Monday - Friday 8:30 AM - 5:15 PM Every other Saturday 8:45 AM - 12:15 PM, with a half day in the middle of the week"
Then "Essential Functions" heading with bullet list (looks similar to duties but more formal). We need to preserve but avoid duplication. The Essential Functions list:
- Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment
- Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
- Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals
- Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements
- Identify complex financial needs and refer customers to bank specialists when appropriate.
- Perform other duties as assigned
These are similar to earlier duties but we should keep them as responsibilities.
Then "Knowledge, Skills & Abilities Required" bullet list:
- Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone.
- Ability to meet personal and branch sales and customer services expectations
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Team player with excellent written, verbal and interpersonal communication skills
- Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values
- Proficient with Microsoft Word, Excel and Outlook
Then "Education & Experience":
- High School diploma or equivalent combination of education and experience required
- 1+ years sales or customer service experience required
- Experience working in an environment with individual and team sales goals preferred
- Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
Then benefits list: "The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits."
We should format as list.
Now we need to decide sections.
Potential sections:
- About the role (company overview + About This Job)
- Responsibilities (could combine Essential Functions and the "As a Personal Banker, you’ll:" list)
- Requirements (Knowledge, Skills & Abilities Required + Education & Experience)
- Benefits
- Pay
- Schedule
We should not create Qualifications or Skills separate if covered.
We must not repeat job title as heading.
We must not include filler.
We need to output only HTML fragment.
Let's craft:
About the role
About Working At Commerce ... (intro paragraph)
About This Job ... (the paragraph about Personal Bankers)
But we have two paragraphs; could combine into one with both? Better to keep separate
elements.
Then Responsibilities: we can merge the "As a Personal Banker, you’ll:" list and Essential Functions list (they are similar). To avoid duplication, we could just use the Essential Functions list as responsibilities, as it's more formal. But we need to preserve all substantive info; the "As a Personal Banker, you’ll:" list includes some points not in Essential Functions: "Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank." and "Be able to earn more than your base pay through our quarterly incentive program." The incentive program is also mentioned elsewhere. The tools/training is not in Essential Functions. So we should include that.
Thus we can create a responsibilities list that combines unique items from both lists, preserving all.
Let's list all unique responsibility items:
From "As a Personal Banker, you’ll:":
1. Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
2. Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
3. Actively listen to our customers so you can make appropriate recommendations that match their needs.
4. Educate customers on a variety of retail products and digital solutions that improves their financial wellness.
5. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
6. Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
7. Be able to earn more than your base pay through our quarterly incentive program.
From Essential Functions:
1. Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment
2. Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
3. Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals
4. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements
5. Identify complex financial needs and refer customers to bank specialists when appropriate.
6. Perform other duties as assigned
We see overlap: items 2,3,4,5 similar. We'll keep both but avoid exact duplicates. We can merge similar points.
Let's create a combined list:
- Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
- Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
- Actively listen to customers to make appropriate recommendations that match their needs and support individual and team sales and
for prose. We must remove boilerplate: cookie/navigation/legal/EEO etc. There's some about federal regulations requiring investigatory consumer report, pay transparency, etc. That's legal boilerplate; we should remove? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the paragraphs about federal regulations, pay transparency, etc. Also remove "Must be eligible to work in the US without sponsorship now or in the future." That's maybe legal? Might be considered boilerplate? It's a requirement but could be considered a qualification. However it's about work eligibility; could be kept as a requirement? The instruction says remove legal boilerplate. That line is about work eligibility, which is typical legal. Safer to remove it. Also remove "Click here to learn more." (application instruction). Remove location? Location is substantive? Might be kept as part of About the role? Could be a short p. Not a heading. We need to preserve all substantive information: company overview, role description, responsibilities, essential functions, knowledge/skills/abilities, education/experience, compensation, schedule, benefits. We must not duplicate lines. Let's extract substantive content: Intro paragraph: "About Working At Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk." That's prose. Compensation Range: "Compensation Range Hourly: $21.60 - $26.30 (Amount based on relevant experience, skills, and competencies.)" plus later: "Be able to earn more than your base pay through our quarterly incentive program." and "A reasonable estimate of the current base pay is $21.60 to $26.30 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals." We can combine. About This Job: "Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You’ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, we’re looking for a new Personal Banker to join our team at our Aurora location. Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other areas of the business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and provide them with solutions to address those needs." That's prose. Then list of duties: "As a Personal Banker, you’ll:" followed by bullet points: - Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank. - Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs. - Actively listen to our customers so you can make appropriate recommendations that match their needs. - Educate customers on a variety of retail products and digital solutions that improves their financial wellness. - Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. - Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified. - Be able to earn more than your base pay through our quarterly incentive program. Note: The last bullet about incentive program duplicates earlier; we can keep but maybe combine. Then "Work Schedule" section: "Monday - Friday 8:30 AM - 5:15 PM Every other Saturday 8:45 AM - 12:15 PM, with a half day in the middle of the week" Then "Essential Functions" heading with bullet list (looks similar to duties but more formal). We need to preserve but avoid duplication. The Essential Functions list: - Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment - Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved. - Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals - Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements - Identify complex financial needs and refer customers to bank specialists when appropriate. - Perform other duties as assigned These are similar to earlier duties but we should keep them as responsibilities. Then "Knowledge, Skills & Abilities Required" bullet list: - Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone. - Ability to meet personal and branch sales and customer services expectations - Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities - Team player with excellent written, verbal and interpersonal communication skills - Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values - Proficient with Microsoft Word, Excel and Outlook Then "Education & Experience": - High School diploma or equivalent combination of education and experience required - 1+ years sales or customer service experience required - Experience working in an environment with individual and team sales goals preferred - Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. Then benefits list: "The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits." We should format as list. Now we need to decide sections. Potential sections: - About the role (company overview + About This Job) - Responsibilities (could combine Essential Functions and the "As a Personal Banker, you’ll:" list) - Requirements (Knowledge, Skills & Abilities Required + Education & Experience) - Benefits - Pay - Schedule We should not create Qualifications or Skills separate if covered. We must not repeat job title as heading. We must not include filler. We need to output only HTML fragment. Let's craft:
About the role
About Working At Commerce ... (intro paragraph)
About This Job ... (the paragraph about Personal Bankers)
But we have two paragraphs; could combine into onewith both? Better to keep separate
elements. Then Responsibilities: we can merge the "As a Personal Banker, you’ll:" list and Essential Functions list (they are similar). To avoid duplication, we could just use the Essential Functions list as responsibilities, as it's more formal. But we need to preserve all substantive info; the "As a Personal Banker, you’ll:" list includes some points not in Essential Functions: "Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank." and "Be able to earn more than your base pay through our quarterly incentive program." The incentive program is also mentioned elsewhere. The tools/training is not in Essential Functions. So we should include that. Thus we can create a responsibilities list that combines unique items from both lists, preserving all. Let's list all unique responsibility items: From "As a Personal Banker, you’ll:": 1. Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank. 2. Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs. 3. Actively listen to our customers so you can make appropriate recommendations that match their needs. 4. Educate customers on a variety of retail products and digital solutions that improves their financial wellness. 5. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. 6. Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified. 7. Be able to earn more than your base pay through our quarterly incentive program. From Essential Functions: 1. Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment 2. Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved. 3. Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals 4. Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements 5. Identify complex financial needs and refer customers to bank specialists when appropriate. 6. Perform other duties as assigned We see overlap: items 2,3,4,5 similar. We'll keep both but avoid exact duplicates. We can merge similar points. Let's create a combined list: - Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank. - Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs. - Actively listen to customers to make appropriate recommendations that match their needs and support individual and team sales and