Personal Banker

About This Job

Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You’ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions.

Essential Functions

• Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment
• Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved
• Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements
• Identify complex financial needs and refer customers to bank specialists when appropriate

Knowledge, Skills & Abilities Required

• Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone
• Ability to meet personal and branch sales and customer services expectations
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values
• Proficient with Microsoft Word, Excel and Outlook

About Working At Commerce

Built a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are.

Compensation

Hourly: $20.55 - $25.05 (Amount based on relevant experience, skills, and competencies.)

Pay

This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

Schedule

Part-Time: Monday - Friday 11:00 AM - 3:00 PM, most Saturdays 8:15 AM - 12:15 PM

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time

Location

1111 N Fleming, Garden City, Kansas 67846