Personal Banker

Job located at 1133 Evergreen Road, Woodburn, OR 97071. Fully onsite role.

About the role

The Personal Banker delivers exceptional client experience by adhering to Breakthrough Client Experience Standards. Responsibilities include:

• Acquiring new and expanding existing client relationships by identifying needs, offering products and services, and referring clients to appropriate business partners.
• Uncovering and originating consumer lending opportunities.
• Providing immediate acknowledgment, identifying client needs, and responding to inquiries promptly.
• Engaging clients in financial reviews to provide solutions and uncover additional financial needs.
• Making recommendations and following through on commitments to clients.
• Maintaining direct contact with clients to provide proactive solutions and problem resolutions.
• Opening Consumer and Business accounts for existing and new clients.
• Acting as a resource to Client Service Specialists, including filling in on teller functions such as cash transactions.
• Supporting branch goals by identifying and referring bank products and services to internal business partners.
• Resolving client issues and requests with strong follow-through.
• Building familiarity with business, consumer, and trust entities.

Requirements

• High School Diploma or GED (required).
• 1 year of Teller or other banking experience (preferred).
• Basic knowledge of consumer banking and business products and services.
• Ability and desire to actively develop consumer lending skills.
• Ability to accurately handle cash, balance accounts and drawers, and perform calculations.
• Proficiency in expanding client relationships, emphasizing new and existing relationships.
• Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) (preferred).

Benefits

Columbia Bank offers a competitive total rewards package, including:

• Competitive incentive plan with performance-based rewards.
• Professional development through tailored premier banker programs.
• Clear career growth paths.
• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k)-retirement savings plan with employer match for qualifying contributions.
• Employee assistance program, life insurance, and disability insurance.
• Tuition assistance and mental health resources.
• Identity theft protection and legal support.
• Auto, home, and pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly.

Pay

The pay range for this role is $19.00 - $23.00 per hour. The pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.