Personal Banker

About the role

As a Personal Banker, you are the frontline of Blaze and a trusted financial guide for Members. You’ll engage directly with members to understand their goals, identify their financial needs, and confidently recommend tailored products and services that empower their financial journey. You’ll be part of a dynamic, experienced team committed to delivering exceptional service and building lasting relationships. Your role is vital—not only in supporting our members’ success but also in driving Blaze’s growth and mission forward.

Blaze is pleased to offer a sign-on bonus for this position. New hires are eligible for $5,000 paid over two years, while candidates with Fiserv DNA experience are eligible for $5,500 paid over two years.

Responsibilities

• Educate members on how to optimize Blaze's services to meet their individual needs
• Perform duties and responsibilities with regard to opening and processing changes on the following account types: Savings, Checking, Certificate, Retirement, Legal and Business Accounts
• Oversee consumer loan process following approved guidelines
• Create meaningful relationships via excellent service and face-to-face interaction
• Support your team by taking initiative to meet Blaze's growth objectives
• Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back

Requirements

• Minimum High School degree or GED (required)
• Minimum of two years’ experience working in financial services, which includes opening new accounts, lending, and pipeline management
• Eligible to obtain a NMLS ID number within 30 days of hire
• Proven experience as a personal banker or equivalent; experience in sales and customer service is a plus

Qualifications

• Passionate about helping others, member-centric, and goal-driven
• Understanding of account opening, lending, and other financial products
• Comfortable having conversations and making recommendations
• Seeks new ways to serve others in your community, is innovative, and thrives on challenges
• Works well with others, even when things don’t go as planned
• Enjoys a fast-paced environment and can multi-task

Schedule

This position is full-time, 40 hours per week, Monday through Friday, with rotating Saturdays. Saturday hours are paid at 1.5x the regular rate. Consistent and reliable attendance is a required essential function of this role to meet the needs of the organization.

Pay

The salary range for this position is $25.20–$29.50 per hour. This range reflects the base salary and does not include additional compensation such as quarterly bonuses.

Benefits

• Low-cost medical (as low as $20 per paycheck), dental insurance, and vision insurance
• Quarterly bonuses
• Generous vacation and sick time hours, plus paid leave options
• Up to 6% 401k contribution
• Tuition reimbursement
• Opportunity for career growth through mentorship and development programs
• Participation in community give-back initiatives through volunteering, events, and company-wide campaigns