Personal Banker Associate II - Columbus North
Fifth Third Bank · Columbus, IN · 1 mo ago
FinanceFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the posting.
Key content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." Probably not needed as heading? Could be part of About the role.
- General Function: description of program, certification, role description.
- Responsibilities: list of essential duties and responsibilities (bulleted). Should be
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the posting.
Key content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." Probably not needed as heading? Could be part of About the role.
- General Function: description of program, certification, role description.
- Responsibilities: list of essential duties and responsibilities (bulleted). Should be - .
- Supervisory Responsibilities: None. Probably not needed as separate section; could be omitted.
- Minimum Knowledge, Skills And Abilities Required: list of requirements. Could be Requirements or Qualifications.
- Working Conditions: description.
- Personal Banker Associate II - Columbus North: maybe location? Actually location given later: LOCATION -- Columbus, Indiana 47201.
- Benefits: mention Total Rewards, comprehensive benefits, differentiated compensation, base salary range, benefits programs, link.
- Pay: base salary range mentioned but not specific numbers. It says "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's vague; we should not create Pay section unless posting actually states them. It does not give actual numbers or range; it's generic. According to rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits: they mention benefits programs, link. That's real content. So we can include Benefits section.
- Schedule: not mentioned.
- Pay: not specific numbers, so omit.
- Location: could be part of About the role or a separate section? Not in list of headings; we could fold into About the role paragraph.
- Also note: "Personal Banker Associate II - Columbus North" maybe a title variation; but we should not repeat job title as heading.
We need to remove boilerplate: EEO, scam warning, etc. Also remove "Attention search firms..." etc.
We need to preserve all substantive information.
Let's extract sections:
About the role: could combine introductory paragraphs and General Function description.
Responsibilities: essential duties and responsibilities list.
Requirements/Qualifications: Minimum Knowledge, Skills And Abilities Required.
Working Conditions: maybe as its own section? Not in allowed headings list; but we could put under Requirements or maybe as a separate section "Working Conditions" not allowed; we could incorporate into Requirements or maybe as a paragraph under About the role? But we need to follow allowed headings: only those listed. So we cannot create a heading "Working Conditions". We could put that info under Requirements or maybe under a generic section like "About the role". Better to put under "Requirements" or maybe "Qualifications". However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose any of those. We have to decide which sections to include based on content.
We have content for:
- About the role (intro + general function)
- Responsibilities (essential duties)
- Requirements (minimum knowledge, skills, abilities)
- Benefits (total rewards, benefits programs)
- Possibly Skills? Could be part of Requirements.
We should not create Skills separate unless we have distinct skills list; we have skills within requirements.
Thus we will output:
About the role
... (intro + general function)
Responsibilities
- ... each duty
Requirements
... (minimum knowledge, skills, abilities)
Benefits
... (total rewards, benefits, link)
We need to ensure we preserve all substantive information.
Let's extract About the role content:
"Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
We need to keep that as prose.
Responsibilities list: The "Essential Duties And Responsibilities" bullet points:
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
We need to keep all.
Requirements: "Minimum Knowledge, Skills And Abilities Required" paragraph:
- College degree or work experience providing transferrable skills or combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
Also "Working Conditions": Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions.
We could incorporate Working Conditions into Requirements paragraph or as a separate paragraph under Requirements. Since we don't have a heading for Working Conditions, we can add a paragraph after Requirements list.
But we need to preserve all substantive information; we can include it in Requirements section as additional paragraph.
Benefits: "Personal Banker Associate II - Columbus North At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
Also location: "LOCATION -- Columbus, Indiana 47201". Could be included in About the role or Benefits? Probably About the role.
We should not include boilerplate: "Attention search firms and staffing agencies: do not submit unsolicited resumes..." etc. Also EEO statement.
Thus final HTML:
About the role
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. LOCATION -- Columbus, Indiana 47201
Responsibilities
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose any of those. We have to decide which sections to include based on content.
We have content for:
- About the role (intro + general function)
- Responsibilities (essential duties)
- Requirements (minimum knowledge, skills, abilities)
- Benefits (total rewards, benefits programs)
- Possibly Skills? Could be part of Requirements.
We should not create Skills separate unless we have distinct skills list; we have skills within requirements.
Thus we will output:
About the role
... (intro + general function)
Responsibilities
- ... each duty
Requirements
... (minimum knowledge, skills, abilities)
Benefits
... (total rewards, benefits, link)
We need to ensure we preserve all substantive information. Let's extract About the role content: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types." We need to keep that as prose. Responsibilities list: The "Essential Duties And Responsibilities" bullet points: - Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. - Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. - Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. - Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. - Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. - Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. - Provide guidance to CSRs with respect to the sales and referral process. - Promote customer satisfaction with a friendly, helpful demeanor and professionalism. - Act with confidence by answering customer questions and owning customer issues. - Maintain a position of trust and responsibility by keeping all business confidential. - Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. - Adhere to established policies and procedures while opening/servicing the full range of Retail products. - Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. - Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. - Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. We need to keep all. Requirements: "Minimum Knowledge, Skills And Abilities Required" paragraph: - College degree or work experience providing transferrable skills or combination of education and experience. - Experience in the financial industry preferred. - Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. - Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. - Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. - Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. - This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position. Also "Working Conditions": Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. We could incorporate Working Conditions into Requirements paragraph or as a separate paragraph under Requirements. Since we don't have a heading for Working Conditions, we can add a paragraph after Requirements list. But we need to preserve all substantive information; we can include it in Requirements section as additional paragraph. Benefits: "Personal Banker Associate II - Columbus North At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." Also location: "LOCATION -- Columbus, Indiana 47201". Could be included in About the role or Benefits? Probably About the role. We should not include boilerplate: "Attention search firms and staffing agencies: do not submit unsolicited resumes..." etc. Also EEO statement. Thus final HTML:About the role
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. LOCATION -- Columbus, Indiana 47201
Responsibilities
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide