Personal Banker Associate II - 10 Mile and Ryan
About the role
Make banking a Fifth Third better® – we connect great people to great opportunities. Discover a career in banking at Fifth Third Bank. Selected candidates are intended to become a Retail Personal Banker II after completing a 4‑8 week on‑boarding and education program that includes rotations in Operations and Sales & Service, with a certification at the program’s conclusion. The Retail Personal Banker II role is a sales position focused on sales development and relationship building through the promotion of deposits, loans, fee‑based services and customer retention. Responsibilities include selling a full range of banking products and services to meet existing and prospective customer needs while providing specialized care, utilizing the consultative sales and service process, managing risk, and ensuring a positive customer experience. The position is based in Warren, Michigan (48091).
Responsibilities
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business