Jobs · Finance · Florida

Personal Banker Associate I . Sarasota FL . Full Time

Fifth Third Bank · Sarasota, FL · 1 mo ago
FinanceFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. Let's parse the posting. Content: - Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." - "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types." - Then "Essential Duties And Responsibilities" list bullet points (starting with "Use the consultative sales process..."). - Then "Supervisory Responsibilities None." - Then "Minimum Knowledge, Skills And Abilities Required" list. - Then "Working Conditions" bullet points. - Then "Personal Banker Associate I . Sarasota FL . Full Time" - Then benefits paragraph: "At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." - Then "LOCATION -- Sarasota, Florida 34231" - Then agency notice, EEO etc which we need to remove. We need sections: About the role (maybe general function), Responsibilities (essential duties), Requirements (minimum knowledge, skills, abilities), Qualifications (maybe education/experience?), Skills (maybe part of requirements), Benefits, Pay, Schedule. We must not repeat job title as heading. The job title appears as "Personal Banker Associate I . Sarasota FL . Full Time". We should not put that as heading. We need to include sections only when posting has real specific content. Let's extract: About the role: The "General Function" paragraph describes role. Could be "About the role". We'll put that in

About the role

then

with that paragraph. Responsibilities: The list under "Essential Duties And Responsibilities". We'll output

Responsibilities

then
  • each bullet. Requirements: "Minimum Knowledge, Skills And Abilities Required". Could be Requirements section. We'll output

    Requirements

    then
    • each bullet. Qualifications: Might be overlapping with requirements; but we could combine. However we need to avoid thin sections. Could put "Qualifications" as same as Requirements? But we need to decide. The posting includes "College degree or work experience providing transferrable skills, or, combination of education and experience." etc. That's qualifications. We'll keep Requirements. Skills: Could be part of requirements; but we already have skills in requirements list. Might not need separate Skills section. Benefits: The paragraph about Total Rewards, base salary, benefits programs. That's benefits and pay. We need separate Benefits and Pay sections only if posting actually states them. The posting mentions base salary range and benefits programs. It does not give specific numbers, but says base salary reflective of range, individual salaries vary based on factors. That's still pay info, albeit generic. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state base salary and benefits programs, albeit generic. So we can include Pay and Benefits sections. Schedule: The posting mentions "Full Time" under job line, also mentions travel requirements, scheduling flexibility. It does not give specific schedule details like hours. It says "Full Time". That's schedule info. We could include Schedule section with that info. However instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state Full Time, so we can include Schedule. We need to avoid filler like "commensurate with experience". Not present. We need to remove boilerplate: agency notice, EEO, etc. We also need to include location maybe as part of About the role or separate? Not required as heading. Could embed in About the role paragraph. We must preserve all substantive information. So we need to include the certification note, rotations, etc. Let's extract each piece. About the role paragraph: "Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types." We could also include the intro sentence "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." That's also substantive but maybe considered marketing fluff. It's part of posting; we should preserve. Could include in About the role as preceding sentences. Thus About the role could combine intro and general function. Now Responsibilities list: Let's extract each bullet: - Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. - Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. - Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. - Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. - Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. - Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. - Provide guidance to CSRs with respect to the sales and referral process. - Promote customer satisfaction with a friendly, helpful demeanor and professionalism. - Act with confidence by answering customer questions and owning customer issues. - Maintain a position of trust and responsibility by keeping all business confidential. - Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. - Adhere to established policies and procedures while opening/servicing the full range of Retail products. - Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. - Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. - Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. We need to ensure we keep all. Supervisory Responsibilities None: we could note but not required as section; maybe include in Responsibilities as a note? But it's not a duty. Could ignore as it's not substantive? It says None. Might be considered boilerplate but it's a statement. Could include as a line in Responsibilities? Probably not needed. We'll skip. Minimum Knowledge, Skills And Abilities Required list: - College degree or work experience providing transferrable skills, or, combination of education and experience. - Experience in the financial industry preferred. - Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. - Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. - Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. - Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. - This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Working Conditions: - Normal office environment. - Extending viewing of computer screens. - This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. - Travel outside of the affiliate will be required for various classroom training sessions. Also we have "Personal Banker Associate I . Sarasota FL . Full Time" which gives job title, location, schedule. We need to include location maybe in About the role or separate. Could add a short paragraph after About the role: "Location: Sarasota, FL 34231". But we should not create a heading for location unless we have a section like "Location". Not required. We need Benefits section: The paragraph about Total Rewards, base salary, benefits programs, link. We need Pay section: The base salary description. We need Schedule section: Full time, travel, scheduling flexibility. We must avoid duplication: The benefits paragraph already mentions base salary and benefits. If we split into Benefits and Pay, we might duplicate. Better to have Benefits section that includes both benefits and pay info. But instruction: "Prefer a few substantive sections over many thin ones." So we could combine Benefits and Pay into one Benefits section that includes both. However they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits and pay, but we could combine them into a single "Benefits and Pay" heading? Not allowed headings list only includes Benefits, Pay, Schedule as separate. But we could still create Benefits section that includes pay info; we could omit Pay section to avoid thin section. The instruction says "Prefer a few substantive sections

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