Personal Banker Associate I- Lyon Township
Fifth Third Bank · Wixom, MI · 1 mo ago
FinanceFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions.
We need to parse the posting.
Let's extract content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is maybe about the role? Could be "About the role". We'll treat as about.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description; could be "About the role" or "Responsibilities". We'll separate.
- Then "Essential Duties And Responsibilities" list: bullet points (each line starts with a verb). We'll put under
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions.
We need to parse the posting.
Let's extract content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is maybe about the role? Could be "About the role". We'll treat as about.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description; could be "About the role" or "Responsibilities". We'll separate.
- Then "Essential Duties And Responsibilities" list: bullet points (each line starts with a verb). We'll put under Responsibilities
with - each.
List items:
1. Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
2. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
3. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
4. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
5. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
6. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
7. Provide guidance to CSRs with respect to the sales and referral process.
8. Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
9. Act with confidence by answering customer questions and owning customer issues.
10. Maintain a position of trust and responsibility by keeping all business confidential.
11. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
12. Adhere to established policies and procedures while opening/servicing the full range of Retail products.
13. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
14. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
15. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
- "Supervisory Responsibilities None." Could be omitted or maybe under Responsibilities? It's not a duty; we can ignore.
- "Minimum Knowledge, Skills And Abilities Required" list: bullet points.
List items:
1. College degree or work experience providing transferrable skills, or, combination of education and experience.
2. Experience in the financial industry preferred.
3. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
4. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
5. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
6. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
7. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
We can treat as Requirements or Qualifications. We'll put under
Requirements
(or Qualifications). The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose Requirements for these.
- "Working Conditions" paragraph: "Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions." This could be under "About the role" or maybe "Working Conditions" not a standard heading; we could incorporate into About the role or maybe a separate section? Not in list; we could put under About the role.
- Then "Personal Banker Associate I- Lyon Township At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
This includes benefits and compensation info. We need to include Benefits and Pay sections only if posting actually states them. It mentions base salary reflective of range, individual salaries vary based on factors. That's some pay info but not specific numbers. The rule: "Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them."
We have mention of base salary reflective of range, individual salaries vary based on factors. That's somewhat vague but still states that there is a base salary range. Is that considered specific? It says "reflective of the range of salary levels for all roles within this pay grade across the U.S." Not a specific number, but it's stating that there is a range. The rule says avoid filler like "varies". It says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state something about base salary and that it varies based on factors. That might be considered stating pay info, albeit not specific. However the rule also says avoid filler like "varies". The phrase "Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's basically saying it varies. That could be considered filler. The instruction: "never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". So if we create a Pay section with just that text, it would be filler. So we should not create a Pay section.
Benefits: It mentions "Our Total Rewards include comprehensive benefits and differentiated compensation offerings... Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: ..." That's a benefits statement but not specific benefits. It's generic. According to rule, we should not create Benefits section unless posting actually states them (specific). This is vague; maybe we should not create Benefits section.
Thus we will not include Pay or Benefits sections.
Schedule: Not mentioned.
Thus sections: About the role (intro + general function + working conditions), Responsibilities, Requirements (minimum knowledge, skills, abilities). Possibly also Qualifications? But we can combine.
We need to avoid duplication. Ensure we preserve all substantive information.
Let's craft HTML:
About the role
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Selected candidates are intended to become a Retail Personal Banker I after completing a 4‑8 week on‑boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele‑consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Working conditions: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions.
Then Responsibilities:
Responsibilities
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals
Requirements
(or Qualifications). The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose Requirements for these. - "Working Conditions" paragraph: "Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions." This could be under "About the role" or maybe "Working Conditions" not a standard heading; we could incorporate into About the role or maybe a separate section? Not in list; we could put under About the role. - Then "Personal Banker Associate I- Lyon Township At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." This includes benefits and compensation info. We need to include Benefits and Pay sections only if posting actually states them. It mentions base salary reflective of range, individual salaries vary based on factors. That's some pay info but not specific numbers. The rule: "Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them." We have mention of base salary reflective of range, individual salaries vary based on factors. That's somewhat vague but still states that there is a base salary range. Is that considered specific? It says "reflective of the range of salary levels for all roles within this pay grade across the U.S." Not a specific number, but it's stating that there is a range. The rule says avoid filler like "varies". It says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state something about base salary and that it varies based on factors. That might be considered stating pay info, albeit not specific. However the rule also says avoid filler like "varies". The phrase "Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's basically saying it varies. That could be considered filler. The instruction: "never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". So if we create a Pay section with just that text, it would be filler. So we should not create a Pay section. Benefits: It mentions "Our Total Rewards include comprehensive benefits and differentiated compensation offerings... Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: ..." That's a benefits statement but not specific benefits. It's generic. According to rule, we should not create Benefits section unless posting actually states them (specific). This is vague; maybe we should not create Benefits section. Thus we will not include Pay or Benefits sections. Schedule: Not mentioned. Thus sections: About the role (intro + general function + working conditions), Responsibilities, Requirements (minimum knowledge, skills, abilities). Possibly also Qualifications? But we can combine. We need to avoid duplication. Ensure we preserve all substantive information. Let's craft HTML:About the role
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Selected candidates are intended to become a Retail Personal Banker I after completing a 4‑8 week on‑boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele‑consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Working conditions: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions.
Then Responsibilities:Responsibilities
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals