We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Let's extract content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is marketing fluff; maybe part of About the role? Could be considered description.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role.
- "Essential Duties And Responsibilities" list: bullet points.
List them:
1. Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
2. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
3. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
4. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
5. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
6. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
7. Provide guidance to CSRs with respect to the sales and referral process.
8. Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
9. Act with confidence by answering customer questions and owning customer issues.
10. Maintain a position of trust and responsibility by keeping all business confidential.
11. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
12. Adhere to established policies and procedures while opening/servicing the full range of Retail products.
13. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
14. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
15. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
- "Supervisory Responsibilities None." Not needed.
- "Minimum Knowledge, Skills And Abilities Required" list:
1. College degree or work experience providing transferrable skills, or, combination of education and experience.
2. Experience in the financial industry preferred.
3. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
4. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
5. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
6. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
7. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
- "Working Conditions" list:
1. Normal office environment.
2. Extending viewing of computer screens.
3. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
4. Travel outside of the affiliate will be required for various classroom training sessions.
- Then there is a section about "Personal Banker Associate I - Ford Beech Daly At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
This includes Benefits and Pay info (though not specific numbers). We need to include Benefits and Pay sections only if posting actually states them. It states benefits exist and link, and base salary reflective of range, varies based on factors. That's somewhat generic but still states that there is a base salary range and benefits. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The phrase "Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's basically saying varies, which is placeholder. The base salary is reflective of the range of salary levels for all roles within this pay grade across the U.S. That's also vague. Might be considered filler. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits exist and link, but not specifics. However "Our extensive benefits programs are designed to support the individual needs..." is a statement about benefits existing. That's substantive enough? It doesn't list specific benefits but says they exist. The rule: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". Benefits section would have that statement; not exactly placeholder like "varies". It says benefits programs exist and link. That's okay.
Pay: The posting says base salary reflective of range, individual salaries vary based on factors. That's somewhat placeholder but still says there is a range. Might be considered filler? The phrase "Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's basically "varies". The instruction says never emit heading followed by filler/placeholder text like "varies". So we should avoid Pay section if it's just that. However we could include Pay section with the statement about base salary reflective of range across US. That's still vague but maybe acceptable? The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state that base salary is reflective of range, but not actual numbers. It's still stating something about pay. I'd lean to include Pay section with that info, as it's not just "varies" but also mentions range. However the phrase "Individual salaries within this range will vary based on factors..." is basically "varies". Might be considered filler. Safer to omit Pay section because it's not specific. Benefits we can include because they mention programs and link.
Schedule: Not mentioned explicitly; there is travel requirement but not schedule. So omit Schedule.
Now sections: About the role (intro + general function), Responsibilities (essential duties), Requirements (minimum knowledge, skills, abilities), Qualifications? Could combine Requirements and Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can have both Requirements and Qualifications if content distinct. The posting has "Minimum Knowledge, Skills And Abilities Required" which could be Requirements. Also there is "Working Conditions" maybe could be Qualifications? But Qualifications often includes education, experience, certifications. We have education/experience, SAFE registration. That's qualifications. Skills: maybe the abilities list includes skills. Could separate Skills and Requirements. But we have limited distinct content. To avoid thin sections, we could combine Requirements and Qualifications into one section called Requirements (or Qualifications). But we need to follow instruction: "Prefer a few substantive sections over many thin ones." So we should not create many thin sections. Let's decide:
- About the role: intro + general function.
- Responsibilities: essential duties list.
- Requirements: includes Minimum Knowledge, Skills And Abilities Required + Working Conditions? Actually Working Conditions is separate but could be part of Requirements? Might be better as a separate section "Working Conditions" but not in allowed headings list. Allowed headings list includes Skills, Benefits, Pay, Schedule. Not Working Conditions. So we need to fit Working Conditions somewhere else, maybe under Requirements or Qualifications. Could put under Requirements as part of "Minimum Knowledge, Skills And Abilities Required" but it's not exactly knowledge/skills. Could put under Requirements as "Working Conditions". But heading must be from allowed list. So we cannot create a heading "Working Conditions". So we need to incorporate that content into one of the allowed headings, perhaps under Requirements (as additional bullet) or under Skills. Since it's about travel, viewing screens, etc., could be under Requirements (as "Ability to travel..." etc.) or under Skills (maybe not). I'd put under Requirements as additional bullet.
- Skills: Could extract specific skills from the Minimum Knowledge, Skills And Abilities list: e.g., ability to develop comfort level with sales activities, understanding of advanced math functions, ability to professionally represent, develop working knowledge of policies, SAFE registration. Those are skills/abilities. Could make a Skills section.
But we risk thin sections. Perhaps better to have:
- About the role
- Responsibilities
- Requirements (includes knowledge, skills, abilities, working conditions)
- Benefits
- (skip Pay, Schedule)
We need to ensure we don't create Pay or Schedule sections.
Now we need to format with
for each section heading. Use - for lists. Use
for prose.
We must not repeat job title as heading. The job title is "Personal Banker Associate I - Ford Beech Daly". Not used as heading.
We must not include Job ID etc.
We must remove boilerplate: EEO statement, search firms notice, etc. Also remove the line "Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting." etc. Also remove the EEO paragraph. Also remove the link to benefits? Actually we need to keep benefits info and link. The link is part of benefits description. We'll keep it.
Now craft HTML.
First, About the role: combine intro paragraph and General Function description.
Prose: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover