Permits - Permit Administrative Assistant
About the role
Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow. We’re not just placing cones – we’re rethinking the way traffic moves. Helix is a national leader in traffic control and work zone safety, delivering smart, responsive solutions across the country. From high-tech ITS systems to boots-on-the-ground support, we’re shaping the future of infrastructure safety.
Essential Duties And Responsibilities
- Tracks the upkeep and extension of open permits with contracted agencies.
- Advises department leadership on potential problems, work interferences, and scheduling difficulties and assists in resolving such problems as requested.
- Completes clerical and administrative work to support the day-to-day operations of the Permitting & Engineering department.
- Effectively communicates permit status to department leadership.
- Responsible for understanding each agencies specific submission process.
- Works with agency project teams to ensure permits remain active.
- Checks deadlines on all incoming requests and takes initiative on appropriate priorities.
- Actively builds permit relationships and act as the liaison internal teams and permitting authorities.
- Initiates invoicing process in the internal system, TCR, and uploads supporting documents.
- Performs all other duties as assigned.
Education, Skills, And Experience
- A high school diploma or equivalent GED.
- Experience in permitting and/or traffic control, a strong plus.
- Advanced technical knowledge and computer skills.
- Strong written communication skills and ability to collaborate with multiple departments and stakeholders and municipalities.
- Intermediate Computer Skills (Microsoft Outlook, Word, Excel, PowerPoint).
- Demonstrates accuracy and thoroughness and takes initiative.
- Possesses a collaborative work style, while being equally able to operate independently.
- Ability to be a self-starter, prioritize and manage multiple assignments at any given time while meeting deadlines.
Physical Demands
Activities require a significant amount of sitting at office and work desks and in front of a computer monitor. Regularly required to verbally communicate, listen, and give presentations as needed. Some walking and standing relative to interaction with other guests, employees, and applicants.
Working Environment
General office environment: Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.