Permit Technician

Service Line/Section: Houston Permitting Center / Inspection & Compliances
Location: 1002 Washington Ave, Houston, TX 77002, USA

About the Role

Your effectiveness in this position will depend on your ability to process and review building permit applications while ensuring compliance with applicable regulations. We’re seeking someone who embraces challenges, takes initiative, and is eager to grow alongside our team.

Responsibilities

• Processes and reviews various building permit applications ensuring all required documents are included in compliance with applicable regulations.
• Verifies contractors' business license and insurance coverage.
• Submits completed permit applications and plans for plan review and inspection.
• Records, logs, compiles, and maintains various permit-related files, data, documents, plans, and reports.
• Understands the functions of all sections of Building Code Enforcement and responds to customer questions on procedure, application requirements, and status of permit applications.
• Recognizes permit system issues and submits Service Now Tickets and/or facilitates remedies.
• Prepares and processes administrative documents requiring knowledge of the department's operations, policies, procedures, codes, regulations, and ordinances.
• Determines and calculates various permit and plan fees.
• Performs other duties as required.

Working Conditions

The position is physically comfortable with discretion about walking, standing, etc. Essentially a normal office environment with acceptable lighting, temperature, and air conditioning. Requires coordinated gross motor movements or eye/hand movements within low to moderate tolerance demands. This is a Houston Public Works Emergency Management position at the Tier III Level.

Requirements

• High school diploma or GED.
• Two (2) years of experience as a Permit Technician Aide or in customer service.

Substitution: An Associate degree may be substituted for the experience requirement.

Preferences

• Proficiency in iPermits, PDox, and ILMS systems.
• Knowledge of research using GIMS, HCAD, and HAS.
• Preference given to eligible veteran applicants who possess the qualifications necessary for the position.

Pay

Pay Grade 15. Factors used in determining the salary include the candidate's qualifications as well as the pay rates of other employees in this classification.

Schedule

Monday – Friday, 7:00 am – 4:00 pm (subject to change).