Permit Specialist 2

What You Would Do?

• Assists customers by responding to requests for applications and offering instruction on how to complete permit application packages, answering inquiries regarding permits, requirements, fees, and overall permit processes.
• Communicates with and assists customers and applicants in all aspects of the permit cycle, zoning questions, records requests, and online technical support.
• Serves as a call center option in assisting residents, business owners, property managers, real estate professionals, and others.
• Performs initial completeness review of permit applications on behalf of the building department.
• Reads and interprets permit plans, surveys, and architectural or engineering plans.
• Refers applicants' questions to technical and professional staff responsible for subject matter reviews.
• Contacts applicants and replies to applicants' inquiries about the status of construction permit applications.
• Operates a personal computer for data entry and retrieval and routine information terminal operations.
• Receives guidance and completes training to develop the capability to perform more advanced assignments and tasks.
• Performs other related job duties as assigned.

What Do You Need To Have?

• A high school diploma or an acceptable equivalency diploma (GED).
• Two (2) years of experience in an organization providing regulatory services of permitting, licensing, or inspections, or an equivalent combination of education and experience.
• Additional qualifications include assignment to work a variety of work schedules, including compulsory work periods in special, emergency, and/or disaster situations.

Knowledge, Skills and Abilities

• Knowledge of the county's common permit types for building, electrical, plumbing, and mechanical permits.
• Knowledge of the Land Development Code at a basic level.
• Knowledge of basic construction drawings, blueprints, and maps.
• Knowledge of Business English, arithmetic, and spelling.
• Ability to apply computer applications and software.
• Ability to meet the public using tact, communication skills, and job knowledge to assist with applications and answer inquiries.
• Ability to explain common codes and requirements for building permits to citizens, both in person and by telephone.
• Ability to maintain clear and accurate records and to make difficult arithmetical computations accurately.
• Ability to operate a personal computer and other automated systems to enter and retrieve information, monitor work performed, and to communicate information in reports.
• Ability to perform mathematical computations, analyze data, and prepare reports based on findings, and communicate technical information, orally or in writing, in a manner understandable to contractors, consultants, superiors, staff personnel, and the public.

Want To Learn More?

Please review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.