Performance Solutions Partner II

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact. We’re looking for candidates who are excited to be a part of that. Through our interview process, what matters most is that you can explain your approach, showing us not just what you know, but how you think.

About the role

This role is responsible for enabling our largest retail advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new/innovative best practices. The Performance Solutions Partner II will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must.

The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems, yet be able to be hands-on to troubleshoot technical issues that block revenue. The Performance Solutions team sits within the Go To Market Operations & Solutions organization, delivering strategic guidance, operational excellence, and technical expertise to improve the effectiveness of advertising campaigns and increase client ROI.

Responsibilities

• Become an expert at Pinterest campaign best practices, enabling yourself to be your region’s go-to resource for performance-related opportunities.
• Be the primary day-to-day strategic technical contact for sales and clients to help activate performance campaigns.
• Provide prompt, professional consultative support and service to ensure a high level of customer satisfaction that drives product adoption and revenue expansion.
• Understand complex processes and products, distilling them into digestible formats for less technical audiences.
• Partner with sellers to pitch strategies for adopting new performance products and campaign best practices at scale.
• Provide strategic thought leadership to top-tier clients within your region (USA & Canada).
• Identify key issues facing our clients and advertisers, and develop proposed solutions through automated processes, product improvement, and/or people support.
• Work with your region to adapt best practices to fit the market you are supporting, and serve as the glue connecting feedback between internal and external stakeholders.

Requirements

• Minimum of 3 years of relevant client-facing and hands-on experience in digital advertising with responsibilities in ad tech, ad ops, and/or campaign management.
• Bachelor’s degree in a relevant field such as Business or Marketing, or equivalent experience.
• Experience with tagging and tracking QA and support, and working with HTML, CSS, or JavaScript.
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales-facing experience, technical troubleshooting, and product/platform knowledge.
• Structured and detail-oriented thinker, comfortable solving conceptual problems and creating frameworks to refine a team’s thinking, as well as diving into details to understand how things work.
• Strong communication skills; able to move seamlessly between conversing with engineers or frontline sales employees and leading presentations with senior leads.
• Thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction.
• Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.
• Working knowledge of API implementation and benefits (e.g., Conversion API).
• Expert knowledge of web analytics and e-commerce strategies to drive retail business (but not excluding other priority verticals as defined by the market).
• Work-based experience using new AI tools to make existing processes more efficient for yourself and at scale for the wider organization.

Schedule

This role requires candidates to be in a commutable distance from an office/hub in one of the following locations: San Francisco Bay Area, Santa Cruz, CA, San Diego, CA, Los Angeles, CA, Chicago, IL, New York, NY (includes New Jersey & Connecticut tri-state area), Seattle, WA, Washington DC, Atlanta, GA, Dallas-Fort Worth, TX, Houston, TX, Denver, CO, Charlotte, NC, Portland, OR, or Miami/Fort Lauderdale, FL. Roles in our People team will meet for in-person collaboration and connection throughout the year.