Performance Sales Specialist
About the role
As a Sales Engineer, you will engage with dealers and customers, address inquiries, and provide exceptional customer service. Your proactive approach to customer/dealer outreach and technical proficiency will drive sales and ensure customer satisfaction. You will professionally handle internal and customer-related issues, collaborating with other departments as needed.
Responsibilities
- Customer Engagement
- Initiate and maintain regular contact with dealers and customers to understand their needs and preferences.
- Serve as the primary point of contact for inquiries, providing timely and accurate information about high-performance auto parts.
- Build and maintain strong relationships with customers, fostering loyalty and trust.
- Technical Support
- Utilize technical expertise to address customer questions about product features, compatibility, and performance.
- Provide guidance and recommendations to help customers select the right products for their needs.
- Collaborate with team members to resolve complex technical issues and ensure customer satisfaction.
- Sales Outreach
- Proactively reach out to potential customers/dealers to introduce products and services, highlighting their unique features and benefits.
- Identify and pursue new sales opportunities within existing customer/dealer accounts.
- Develop and execute sales strategies to achieve sales targets and maximize revenue.
- Software Utilization
- Use Outlook for communication, collaboration, and document management.
- Use Magento for managing customer accounts, processing orders, and tracking sales activities.
- Use SAP for order management, inventory tracking, and reporting to ensure efficient operations.
- Perform any other tasks deemed necessary by your supervisor.
Requirements
- Proven experience in sales, preferably in the automotive industry or a related field.
- Strong technical aptitude with a deep understanding of high-performance auto parts.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal teams.
- Proactive attitude with a strong drive to succeed and exceed sales targets.
- Proficiency in Outlook, Magento, and SAP.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
About us
Founded in 2012, Brian Tooley Racing (BTR) is a leader in high-performance camshafts, valvetrain systems, and precision-engineered components for modern American pushrod engines. With advanced in-house capabilities—including CNC machining, Spintron testing, and specialized camshaft grinding—BTR designs, tests, and manufactures products trusted by enthusiasts, engine builders, and racers worldwide. If you’re driven by engineering excellence and high-performance innovation, BTR is an exceptional place to grow your career.
Benefits
- 401k with company match
- Paid time off (PTO) and sick time
- Medical, dental, and vision insurance
- Employee discount
We are a team-driven company that values strong working relationships, work/life balance, and the enjoyment of the work we do together. You will find a collaborative environment with Friday team breakfasts, quarterly potlucks, and a culture built on respect and support.