Performance Manager

Job Summary

We are looking for a Performance Manager who will serve as a strategic partner to automotive clients, driving retention, growth, and measurable business outcomes through AI-powered solutions.

Responsibilities

• Serve as the primary point of contact and trusted advisor for an assigned portfolio of automotive clients
• Build and maintain strong client relationships focused on retention, growth, and long-term success
• Analyze performance data and deliver strategic insights that drive measurable business outcomes
• Identify expansion opportunities and execute account growth strategies
• Translate complex AI concepts into clear, actionable business recommendations
• Partner cross-functionally with Sales, Product, Marketing, Finance, and Support to deliver client success
• Manage multiple accounts and initiatives simultaneously in a fast-paced, dynamic environment
• Travel as needed to support client engagement and business objectives (up to 70%)

Qualifications

• The Performance Manager will have 3-5 years of work experience in Account Management, with a strong focus on AI technologies in the automotive industry.
• The ideal candidate will possess:
• Expertise in conversational AI and its applications in customer lifecycle management preferred
• Proven experience with AI-driven efficiency and effectiveness solutions in the automotive sector
• Exceptional time management skills with the ability to handle multiple AI-driven projects simultaneously
• A Bachelor's degree in a related field (e.g., Computer Science, AI, or Business with a focus on technology) is strongly preferred or 3-5 years of relevant work experience in AI-driven performance manager roles
• Certifications or advanced training in AI and machine learning technologies are a plus
• Google Analytics experience preferred
• Up to 70% travel
• Bilingual a plus