Performance Management Manager

About the role

We are seeking a Performance Management Manager to join our Talent Management team in a hybrid capacity. This position is considered hybrid, with professionals expected to be in the office on average 3 days per week to foster in-person collaboration and alignment.

Responsibilities

• Lead the design, development, maintenance, and continuous improvement of the performance management experience, including talent standards, coaching, evaluations, and feedback.
• Manage an internal performance management transformation, including a new software platform implementation.
• Spearhead multiple high-priority projects simultaneously in a fast-paced environment, ensuring effective prioritization, stakeholder alignment, and on-time delivery of strategic initiatives.
• Develop and maintain process documentation, job aids, presentations, and other supporting resources to drive adoption, consistency, and operational excellence.
• Create executive-level presentations, communications, and strategic deliverables that directly support firm priorities and leadership decision-making.
• Leverage AI-enabled tools and emerging technologies to enhance productivity, streamline processes, improve content development, generate insights, and drive innovation across performance management programs and initiatives.
• Assist HR Field representatives and leadership in implementing performance management tools and techniques.
• Develop and execute communication plans to drive performance management process awareness and compliance.
• Assist in the development and presentation of performance management training programs and tools.
• Collect, analyze, and maintain data metrics to inform targeted employee development and succession planning.
• Collaborate with internal stakeholders to collect feedback and ideas for improvements, balancing in-the-moment needs with long-term goals.
• Embrace innovation and look beyond traditional approaches to create new solutions and solve problems.
• Create and implement change management strategies and plans.

Your Experience

• 5+ years of experience as a Performance Management Manager or in a similar role.
• Bachelor’s degree in Human Resources or a business-related field.
• Experience working for a Public Accounting or Professional Services Firm.
• Demonstrated expertise in performance management with strong business acumen to develop and recommend strategic solutions.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Outstanding verbal and written communication skills.
• Exceptional attention to detail with a proven ability to produce accurate, polished, and high-quality work products in a fast-paced environment.
• Experience developing executive-level presentations, communications, and materials that are visually compelling, strategically aligned, and tailored for senior leadership audiences.
• Superior presentation skills with the ability to adapt to target audiences, influence, and foster group communication.
• Demonstrated success as a collaborator and relationship builder with the ability to facilitate strategic working sessions.
• Ability to work effectively under challenging conditions; demonstrates resilience.
• Ability to bring multiple ideas from different channels into fruition.
• Proven track record of analyzing and interpreting data to provide actionable insights.
• Ability to be flexible in a dynamic environment and comfortable with ambiguity.
• Highly proficient in Microsoft Office Suite, specifically PowerPoint, Word, Excel, and Outlook.

Preferred Qualifications

• Previous experience with any or all of the following tools: Copilot or other AI tools, SharePoint, Qualtrics 360, Cornerstone on Demand, UKG, and Power BI.
• PHR or SHRM-CP designation is a plus.

Pay

In Massachusetts, the salary range for a Performance Management Manager is $118,000 to $178,000. Actual compensation within the range will be dependent upon the individual’s skills, experience, qualifications, and location, and applicable employment laws.