Performance Improvement Advisor

Responsibilities

• Create performance improvement capability by modeling, advising, teaching and supporting others to demonstrate results in performance improvement.
• Lead improvement projects that align with organizational goals.
• Applies and teaches improvement methods using The Model for Improvement – PDSA Cycles.
• Identify gaps and support survey processes for accreditation, certifications and reviews.
• Analyzes systems and processes for potential improvement opportunities and makes applicable recommendations for improvement.
• Process Engineering:
• Affords operational leaders and teams with workflow design or redesign to improve quality and productivity.
• Promotes and assists with implementation of highly specified and standard work.
• Data analytics:
• Converts data into useable information.
• Identifies data needed to establish baseline and measure the change, data gathering, presentation, interpretation and analysis.
• Identifies and facilitates the collection and analyzing of quantitative and qualitative data and identifies key findings.

Qualifications

• Bachelor's in Healthcare, Engineering, or related field required.
• Five years work experience in a performance improvement capacity required.
• Knowledge and expertise in use of performance improvement tools and methodologies.
• Team facilitation skills.
• Ability to lead teams in improvement work.
• Knowledge of improvement methodologies such as the Model for Improvement/PDSA, Adaptive Design, Lean or Six Sigma required.
• Understanding of improvement measurement and analysis using charts and graphs, including control charts.
• Proficient in Microsoft Office including Word, Excel, PowerPoint, Outlook.
• Strong interpersonal skills to influence and guide frontline employees, leadership, physicians and other external parties.