Performance Health Coach

About the Company

Cenegenics is the global leader in longevity and performance medicine, transforming human health across five continents for nearly 30 years. Since 1997, we have been pioneering a new model of healthcare focused on helping people live longer, healthier, and higher-performing lives. We believe the future of medicine is not reactive disease management, but proactive optimization, prevention, and performance. Our physician-led care model combines advanced diagnostics, precision medicine, data-driven protocols, AI, and personalized coaching to deliver measurable health outcomes beyond what traditional primary or concierge care typically achieves. By integrating nutrition, fitness, lifestyle, and medical optimization into a coordinated care experience, we help our members take control of their health span and unlock their full potential. Today, Cenegenics serves patients across a growing global network and is building one of the most recognized brands in longevity medicine.

About the Role

As a Performance Health Coach, you are responsible for educating our members on proper nutrition and exercise regimens based on individual health and lifestyle assessments, current laboratory findings, and results of on-site diagnostic studies. Upselling, enthusiasm, and ambition play a critical role in this position to increase member acquisition and retain the current patient base. This position is a key driver to member satisfaction. You will manage patient interactions via various communication methods including a health coach application, SMS messaging systems, and video conferencing to provide health, nutrition, and exercise consultations and support. This role serves as a clinical liaison working with the physician and patients on our comprehensive healthcare memberships.

Schedule: 100% In-person, Monday-Friday

Responsibilities

• Prepare summary sheet of lifestyle recommendations based on health & lifestyle questionnaire and labs, addressing any key concerns
• Educate members on the importance of nutraceuticals and recommend supplementation based on their personal goals, health history, and lab results
• Assess current eating habits and educate members on proper nutrition based on Cenegenics recommendations and protocols
• Conduct fitness assessments to include body composition, cardiovascular endurance, muscular strength and endurance, flexibility, balance/posture, and core strength
• Educate members on the importance of weight training, cardiovascular activities, flexibility, and balance. Design/refine their current program to coincide with medical management program
• Maintain open communication with physician regarding development and implementation of member programs
• Prepare program recommendations for close processes
• Conduct regular follow-up consultations and respond to email questions regarding nutrition/exercise
• Use the Member Retention protocols daily as a Performance Health Coach
• Offer members additional Cenegenics services and products to enhance member retention (e.g., friends and family referrals)
• Other duties as assigned

Requirements

• Bachelor’s degree in Nutrition, Exercise Science, Physiology, Biochemistry, Health Science, Kinesiology, or related field or equivalent experience
• CPR/AED/First Aid Certification
• American College of Sports Medicine (ACSM) Certification preferred
• At least five years of health-related teaching or coaching experience as a Personal Trainer, Fitness Instructor, Coach, or Nutrition Counselor
• Track record of managing cross-functional projects or patient bases to implement health programs
• Passionate about longevity, healthy aging, healthcare, and committed to personal self-care, healthy lifestyle, and personal growth
• A relationship builder with high EQ and collaboration skills that allow you to be effective at influencing a variety of stakeholders, including physicians
• A communicator and motivating health coach with exceptional clinical knowledge in health and wellness, especially regarding HIPAA, proper supplementation, and nutrition and exercise consultations
• Demonstrate a self-starter mentality with a "roll up your sleeves and get things done" approach, making tangible impacts to collective success
• Relentlessly focused on optimization (entrepreneurial spirit), reaching goals
• Must possess judgment, strong work ethic, professionalism, and integrity

Company Culture

Great care and thoughtful consideration go into every hiring decision we make, and we’re proud of the team and culture we continue to build at Cenegenics. As a physician-led, concierge longevity and performance health company, we look for individuals who are passionate about delivering an exceptional experience and committed to excellence in everything they do. We strive to create an environment where employees feel empowered to grow, contribute meaningfully, and do their best work.

• Family: We are a team that takes care of one another and helps each other perform at our best
• Possibilities: We make the impossible possible. To our members we say, “We can make that work”
• Excellence: In everything we do, big and small, we do it right – consistently
• Integrity: We speak up and do the right thing
• Collaboration: New ideas are best actioned together
• Diversity: Different backgrounds and perspectives better everything we do
• Innovation: Out-of-the-box thinking happens every day here!

Benefits

• 100% employer-paid employee medical, dental, vision, short-term disability, and life insurance/AD&D for eligible employees
• Voluntary health benefits (life insurance, critical illness, and accident coverage)
• Health Savings Account with company contributions (subject to plan selection)
• Employee Assistance Plan (EAP)
• Worldwide Emergency Travel Assistance Program
• Paid vacation, sick, bereavement, and jury duty for eligible employees
• 10 paid holidays annually
• Education assistance program
• Employee Referral Program
• Paid volunteer time off and team events
• Generous 401(k) company match
• Gym dues reimbursement
• Employee Discounts
• Other great perks and benefits