Performance Fitter - Central CA
About the Brand
Callaway Golf Company is a premium golf equipment, gear, and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.
Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward.
About the Role
The Performance Fitter is responsible for conducting product fitting days, facilitating a great customer experience for a product demo and fitting day from start to finish, and building enthusiasm for our Company's products. The role also requires setting up and taking down marketing and product displays at each event. The incumbent may work an event with the Outside Sales Representative ("OSR") present or independently as directed by the OSR.
This is a part-time and seasonal position with a varied schedule. Must be available to work scheduled weekdays, including weekends during the golf season in the assigned territory. The typical event day is 5-6 hours on a Saturday or Sunday.
Responsibilities
- Support the goals of the Customer's event and deliver an outstanding consumer experience.
- Set up and take down all displays and equipment, ensuring each event is uniform per Callaway's Product Fitting protocol.
- Ensure that fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
- Inventory and update Fit Cart.
- Effectively communicate the advantages of the full line of Callaway Golf products to consumers.
- Conduct customer fittings using Callaway's fitting protocol, launch monitor, and other provided tools.
- Run and train on Odyssey Fits Tool and apply selling techniques.
- Provide personalized product specifications to consumers.
- Communicate with OSR about accomplishments and challenges and share and solicit lessons learned from each event.
Requirements
- Golf knowledge, golf club fitting knowledge, and the use of a launch monitor are preferred.
- Understanding of retail golf business (green grass or off-course) preferred.
- Must be able to present the Callaway product line fully; knowledge of past Callaway products is preferred.
- Able to learn characteristics and distinguish features and benefits of company products and fitting concepts.
- Must possess communication skills to present technical ideas and facts to a diverse audience of consumers and customers.
- Must present information in a manner consistent with Callaway standards.
- Excellent customer service and verbal/written communication skills.
- Able to influence situations and people in a positive manner.
- Demonstrated leadership and professionalism.
- Geographic knowledge of the territory is preferred.
- Must maintain a valid driver's license and proper insurance for the resident state. Driver's record must meet authorized driver criteria for the company.
- High school diploma or GED.
- One year of successful retail/golf shop selling experience preferred.
- Golf club fitting experience preferred.
Physical Requirements
- Ability to lift up to 60 pounds (typically product and equipment).