Performance Coach, Mechanical

Essential Duties And Responsibilities

• Listen, including active listening, to the needs of the shop owners to help them turn their shop into a profitable and efficient business.
• Communicate for understanding what members wish to improve or correct about their business via phone, zoom and email.
• Review financial statements, evaluate competitors and analyze business practices.
• Once research is complete, Coach will develop a new business model or prepare recommendations and present them to the client.
• Show a professional but assertive and results-oriented, approach with strong mentoring skills and a passion for helping shop owners to become successful business owners.

Required Qualifications

• Minimum 10 years overall automotive experience with a strong focus in service writing, shop management, operations management, or previous shop ownership, preferably in the independent, nondealer, aftermarket arena.
• Operations management experience (preferably with an aftermarket chain) involving established internal structure and processes.
• Exceptional coaching and mentoring skills.
• Solid automotive business understanding.
• Ability to influence others over the telephone and videoconferencing.
• Minimum 4 years of teaching, instructing, and mentoring small business owners or employees, with a clear understanding of the challenges facing independent shop owners.
• Track record of consultative management, people development, and business management.
• Prior experience and success working in an organization that provides monthly goals.
• Computer proficiency, particularly in Word and Excel; Knowledge of SalesForce CRM, a plus.
• Sales abilities, strongly preferred.
• Accounting or P&L experience.
• Marketing and online/social media experience.
• Writing skills with an interest in writing articles for industry magazines, a plus.
• Solid understanding of how to recruit and retain high quality employees at all levels of experience.

Preferred Qualifications

• Excellent communication, interpersonal, and persuasion skills, as well as the ability to convince business owners to make major changes and paradigm shifts in their practices.