Per Diem Building Security Guard

About the role

The Oncenter is seeking a Building Security Guard to play a crucial role in maintaining a safe and secure environment for all team members and guests. Customer service is the top priority, and this is a flexible, as-needed position with no set weekly schedule.

Responsibilities

• Utilize surveillance systems to monitor the premises and identify potential security threats.
• Communicate, greet, and offer information or directions to guests in a courteous and helpful manner.
• Conduct foot patrols throughout the facilities, observe ongoing activities, and proactively identify and prevent signs of intrusion.
• Verify credentials and enforce access control measures to restrict entry to authorized personnel only.
• Handle phone calls professionally, provide guidance, and promptly notify relevant individuals as needed.
• Conduct thorough incident investigations and compile accurate incident reports.
• Receive, document, track, and manage deliveries efficiently.
• Oversee the facility's lost and found, contacting individuals upon identifying lost items.
• Promptly respond to fire alarm systems, investigating and notifying the appropriate personnel and authorities.
• Collaborate with staff to ensure clients and guests experience the highest quality service during their events.
• Participate in ongoing training programs to stay updated on security procedures, emergency response protocols, and industry best practices.
• Adhere to the department's dress code and present yourself in a friendly and approachable manner.
• Perform other assigned responsibilities and duties as needed.

Requirements

• High school diploma or equivalent.
• New York State Security Guard License.
• Proven experience in security roles, preferably in a large venue or event setting.
• Previous hospitality industry, customer service, or retail experience preferred.
• Ability to remain calm and composed in high-stress situations.
• Flexibility to work irregular hours, including holidays with the opportunity to sign up for open shifts.

Qualifications

• Reasonable accommodations for qualified individuals with disabilities in the application and hiring process.
• Reliability and a strong teamwork mindset.
• Adaptability to remain flexible and responsive to evolving circumstances.
• Proficiency in handling and resolving high-tension situations, effectively managing challenging guests.
• Clear and effective verbal communication to interact with guests, staff, and emergency personnel.
• Acute judgment, tact, and diplomacy.