Per Diem Billing and Collections Rep

Responsibilities

• At all times display professional and courteous conduct and appearance
• Diligent adherence to protection of Personal Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) regulations
• Demonstrate sensitivity to community and cultural norms
• Follow established policies and procedures for State and Federal regulatory Compliance
• Answer overflow incoming phone lines from Call Taking Department and processes the information in an accurate, timely, and courteous manner
• Understand and maintain equipment located in the Billing Department
• Report major malfunctions to the supervisor or manager
• Participate in quality improvement activities; assists in maintaining compliance with all established customer service standards
• Maintain performance levels consistent with departmental standards including Certification in Ambulance Coding
• Support and uphold established corporation and department policies, procedures, objectives, quality improvement, and safety standards
• Monitor and document incidents out of the norm, and errors/emissions. Report non-compliance standards to the Supervisor or Manager
• Enters data accurately and completely into the Billing Software system for all claims
• Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers
• Maintain a calm, non-emotional and professional atmosphere in the organization at all times
• Make recommendations for process improvement
• Accurately provide assistance and instruction to co-workers
• Attend scheduled department meetings and training sessions
• Adhere to all company policies and procedures
• Perform other duties as assigned by management

Qualifications

• High School diploma or GED
• BS/BA degree in related field preferred
• Two years EMS billing experience or related Medical billing
• Current certification as a CT EMT preferred
• Ability to obtain National Ambulance Coding Certification within 6 months of employment
• Knowledge of Medicare/Medicaid Regulations
• Knowledge of ICD-9 and ICD-10 Codes

Pay

(Note: Specific pay details are not provided in the job posting.)

Schedule

(Note: Specific schedule details are not provided in the job posting.)