People Reporting and Analytics Manager

About the role

The People Reporting and Analytics Manager is responsible for leading the delivery of high-quality people dashboards, reporting and analysis that support strategic and operational decision-making across the firm. The role combines ownership of core workforce reporting with the ability to respond to evolving stakeholder needs through bespoke analysis, practical insight and continuous improvement. It drives clear definitions, strong reconciliation and reporting governance, while ensuring People leaders have access to timely, trusted and actionable information.

Responsibilities

• Lead the day-to-day delivery of People reporting, dashboard development and insight services, including team leadership, coaching and development
• Drive continuous improvement in service delivery, focusing on quality, responsiveness, and efficiency
• Partner with People leaders and key stakeholders to shape reporting priorities, agree definitions and ensure outputs are aligned to business questions and decision-making needs
• Maintain and enforce clear operational procedures to support consistent and compliant team practices
• Manage a varied pipeline of dashboard, cyclical and ad hoc reporting requests, support the effective use of reporting outputs, and help embed a more consistent, insight-led approach to people decision-making
• Deliver bespoke analysis and deep dives on priority topics such as workforce composition, turnover, recruitment, performance and organisational trends
• Collaborate with other business services data teams to align definitions, reconcile outputs and support a more consistent firm-wide reporting approach
• Develop and implement governance frameworks, policies, and controls to ensure compliance with data protection regulations such as GDPR
• Oversee the intake, prioritization and delivery of reporting requests, balancing cyclical reporting, dashboard enhancements and ad hoc stakeholder needs
• Lead delivery of priority reporting initiatives, ensuring outputs are practical, timely and aligned to stakeholder expectations and business cycles
• Lead data quality and reconciliation activity across People reporting, identifying root causes, improving process discipline and increasing confidence in workforce data
• Lead the development, release and continuous improvement of People dashboards and reporting outputs, including reporting hub content, ensuring they are practical, accessible and aligned to stakeholder needs
• Define and deliver the People reporting and insight roadmap, with a focus on decision-useful management information, clear definitions, and strong governance
• Apply agile and pragmatic approaches to enhance reporting capabilities, integrating legacy systems where needed to deliver actionable insights
• Promote a downstream impact mindset, ensuring changes are assessed for broader system implications

Qualifications

• Strong experience in People reporting, workforce analytics, dashboard development or People operations, with the ability to turn business questions into clear and actionable insight
• Strong capability in dashboard design, report development and management information, with a focus on usability, storytelling and decision support
• Understanding of workforce data, reporting governance, organisational structures and the importance of consistent definitions and controls
• Demonstrated ability to lead reporting priorities across multiple stakeholders, balancing strategic asks, cyclical outputs and responsive support
• Experience managing a varied reporting portfolio, balancing regular reporting cycles, enhancement activity and responsive support for stakeholder requests
• Confident in planning, prioritising and managing multiple tasks, with excellent self-organisation and time management
• Understanding of People processes, workforce measures and how operational activity should translate into meaningful reporting and insight
• Advanced IT skills including MS Excel, VLOOKUP's, Pivot Tables, Slicers
• Strong attention to detail and commitment to data accuracy
• Effective communication skills, stakeholder management and interpersonal skills with the ability to explain technical concepts to non-technical users and the ability to collaborate across stakeholders with a focus on usability and data quality
• Solid understanding of stakeholder engagement and management, building strong trusted relationships