People Relations Advisor

Responsibilities

• Lead end-to-end investigations: intake, triage, planning, fieldwork, analysis, findings, and closure
• Partner cross-functionally with HRBPs, Legal, Compliance, and business leaders
• Act as a trusted consultant and advisor to HRLs and HRBPs, providing guidance and support to help them drive timely, thorough workplace investigations
• Prepare executive-ready reports and presentations
• Conduct interviews across all levels
• Advise on corrective actions and remediation
• Advise and support on complex employee relations matters, including performance management, misconduct, and workplace concerns
• Identify systemic trends and recommend preventive strategies
• Develop and deliver training on investigation protocols
• Safeguard confidentiality and evidence integrity
• Maintain subject-matter expertise in employment and healthcare regulations
• Influence at the executive level to facilitate decision-making
• Identify and lead cross-functional projects to improve processes, controls, and operational rigor
• Prepare clear, comprehensive, and well-supported investigation reports that accurately document findings, analysis, conclusions, and recommended actions

Qualifications

• Bachelor’s degree in HR, Business, or related field
• 1–3 years conducting internal workplace investigations in a large, multi-site organization (healthcare preferred)
• Demonstrated proficiency in interviewing, evidence collection, analysis, and formal report writing
• Strong executive-level communication skills
• Strong analytical judgment and ability to apply policy and law to facts
• Proven ability to handle and effectively prioritize high volume case load
• High integrity, discretion, and accountability
• Cultural competence and an awareness of bias when assessing concerns and conducting investigations

Preferred Qualifications

• Experience with government/regulatory matters in healthcare
• Familiarity with case management tools (e.g., i-Sight, ServiceNow, Workday)
• Certification in workplace investigations training (such as AWI or similar training institute)
• Experience working in a unionized environment and providing guidance on labor relations issues
• Training facilitation experience

Benefits

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve.

As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS.

To learn more about joining our team and thriving in a supportive, inclusive environment, visit our careers page.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic.

Employment decisions are based on qualifications, merit, and business needs.