People Operations Partner

About the role

We’re looking for a People Operations Partner to help shape and scale the employee experience at Whatnot. This role goes beyond keeping things running — you’ll improve the systems, programs, and processes that support our team as we grow. Focused on building scalable, compliant, and data-driven People Operations infrastructure, you’ll strengthen our People infrastructure across compliance, auditing, reporting, and core HR operations like payroll and time & attendance. You’ll partner cross-functionally to deliver accurate, scalable, and efficient operations across the employee lifecycle and drive improvements with minimal guidance.

Responsibilities

• Lead core People Ops operations. Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency.
• Drive compliance and audit readiness. Maintain accurate records and documentation, support internal and external audits, and strengthen processes to ensure ongoing compliance with policies and regulations.
• Partner on payroll and time & attendance operations. Work closely with Finance and Total Rewards to support payroll processes, time tracking systems, and issue resolution, ensuring accuracy, strong controls, and a high-quality employee experience.
• Build and scale reporting & analytics. Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making.
• Lead cross-functional People Ops initiatives and projects. Drive complex, cross-functional work from problem definition through execution, partnering with Recruiting, IT, Finance, Total Rewards, Legal, and People Business Partners.
• Manage People systems and data integrity. Act as a Workday expert, ensuring data accuracy, identifying issues proactively, and maintaining clean, audit-ready systems.
• Drive process improvement and systems design. Identify gaps across workflows and design scalable, efficient solutions that improve accuracy, compliance, and user experience.
• Improve the People Ops helpdesk. Respond to Tier 1 and Tier 2 questions, identify trends, and enhance self-service resources to improve efficiency and employee experience.
• Support the team and ensure continuity across People Ops workflows. Share knowledge, document processes, and flex across onboarding, core operations, and systems, reporting, and compliance work as needed.

Requirements

• 3–5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment.
• A Workday power user, comfortable handling transactions, building reports, and proactively identifying data issues.
• Experience with compliance, audits, payroll, and/or time & attendance systems.
• Think in systems and enjoy improving processes.
• Comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments.
• Organized, proactive, and detail-oriented, with the ability to manage multiple priorities.
• Communicate clearly and thoughtfully across teams.
• Take ownership and follow through.
• Familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly.
• Care deeply about creating a great experience for every Whatnaut.

Pay

Compensation Range: $113K - $125K