People Operations Partner

About the Role

As a People Operations Partner at the Delta Faucet Company manufacturing and distribution facility, you’ll be at the heart of our mission to create a thriving, inclusive, and high-performing workplace. In this dynamic, onsite role based in Jackson, TN, you’ll be the go-to HR partner for our hourly workforce—championing employee experience, driving talent strategies, and ensuring operational excellence across all shifts. You’ll collaborate closely with site leadership and team members to shape a positive work environment where people feel heard, supported, and empowered to grow. This role reports to the site People Operations Manager and offers a unique opportunity to make a meaningful difference every day—while building your HR career in a fast-paced, hands-on environment.

Responsibilities

• Leads the talent acquisition hourly process, which may include recruitment, interviewing, and hiring of qualified job applicants, for all hourly roles; collaborates with departmental supervisors to understand skills and competencies required for openings.
• Promotes positive and inclusive employee experience by leading and supporting the development and implementation of site communication, engagement and retention plans, along with community involvement activities.
• Drives hourly onboarding, performance and training activities, administers service award and recognition programs, job change and separation processes.
• Ensures consistent application and execution of HR programs and processes.
• Ensures that career and life cycle changes are accurately completed in the HRIS.
• Investigates, advises, and coaches site leadership on appropriate resolution of employee relations situations, while proactively implementing measures to minimize such issues; serves as an escalation point on employee relations matters.
• Supports and applies lean manufacturing programs and actions.
• Maintains employee records and compliance.
• Dedication and flexibility to support employees across multiple shifts and applicable locations.
• Domestic travel up to 10%.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 3 years of HR experience, preferably in a manufacturing or industrial environment.
• PHR, SHRM-CP, or SHRM-SCP certification strongly preferred.
• Proficient in North Carolina labor laws.
• Strong communication and interpersonal skills with the ability to build trust across all levels of the organization.
• Proven ability to handle confidential information with discretion and professionalism.
• Experience supporting multi-shift operations and hourly employee populations.
• Demonstrates strong organizational skills and a dedication to maintaining structure with attention to detail.
• Skilled in Microsoft Office; experience with HRIS and communication platforms preferred.
• Strong problem-solving and decision-making abilities in a fast-paced environment.
• Ability to influence and coach leaders to drive positive employee outcomes.
• Passion for fostering an inclusive, engaging, and high-performance workplace culture.

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Pay

Hiring Range: $65,900.00 - $103,400.00 USD. Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Schedule

Full time, Shift 1 (United States of America).