People Operations Manager (Payroll & Benefits)

About Goodr

We create and sell active eyewear for anyone. No Slip. No Bounce. All Polarized. All Fun.

OUR VALUES:

• Fun & Authenticity: Taking pride in your work, finding joy in being great, and celebrating wins—and losses. Authenticity means focusing on being genuine over being liked.
• Autonomy: We practice autonomy, empowerment, and accountability so every team member can control their own life.
• Hybrid Working: This role is required to be in the Inglewood office every Tuesday and Thursday, with the occasional third day.
• Professional Development: We have an all-company learning program to constantly level up skills.
• Sustainability: We take action to limit our impact on the planet. As a 1% for the Planet member, 1% of goodr’s annual sales go to environmental organizations. We’re also a 100% carbon-neutral company. Fun fact: We celebrate Earth Day with limited-edition sunglasses made from 100% recycled materials and sustainable packaging.

About The Role

As our People Operations Manager, you are a master of the details who owns our payroll and benefits landscape. Working closely with our People Operations Director, you’ll take full ownership of end-to-end payroll in ADP, spearhead a complete redesign of our benefits programs, lead the evaluation and recommendation of our future payroll platform, and optimize our People Operations systems and processes to support our next stage of growth.

THE VIBE: High autonomy, zero fluff, maximum impact. You’ll tackle big system improvements, solve operational puzzles independently, and keep our HR engine running smoothly.

This is an individual contributor role that leads through influence and expertise. This role is in the People Operations team and will report directly to the SVP of People.

Responsibilities

• Oversee and administer People Operations programs, with a primary focus on payroll and benefits administration.
• Manage end-to-end payroll operations in our HRIS (ADP), including recommending and leading future system implementations.
• Spearhead the redesign of our benefit programs and build a new strategic partnership with an external benefits broker.
• Manage HR operational vendors, PEO partnerships, and other external partners to optimize service delivery and cost efficiency.
• Own all employee lifecycle transactions, including organizational changes, reporting relationships, headcount tracking/reporting, and Ecosystem deck updates.
• Lead People Operations for onboarding, offboarding, and leaves of absence, including ADP setup, exit operations, Form I-9s, and compliance records.
• Manage open enrollments, employee benefits education, and continuous improvements to drive scalable HR solutions.
• Analyze People metrics and operational reporting to support data-driven decision-making.
• File required annual compliance reports, including EEO-1, California Pay Data, OSHA, and workers’ compensation.
• Own workers’ compensation administration, including claims, documentation, and return-to-work coordination.
• Ensure the accuracy, integrity, and compliance of all employee data, records, notices, acknowledgments, and audit documentation.
• Partner with People Operations to support operational workflows and documentation for employee relations.
• Serve as the subject matter expert on federal and multi-state employment laws (ADA, FMLA, COBRA, FLSA, ERISA), ensuring operational compliance.
• Identify opportunities to simplify, automate, and optimize People Operations systems and workflows to improve efficiency and scalability.
• Perform other related duties as assigned.

Requirements

• 5+ years of progressive People Operations or HR Operations experience, with experience owning multi-state payroll and benefits administration.
• Hands-on experience administering ADP (Total Source preferred) or a comparable HRIS and payroll platform.
• Proven experience leading HRIS, payroll, and People technology implementations, integrations, and system enhancements.
• Experience administering employee benefits, including medical, dental, vision, life insurance, disability benefits, and 401(k) retirement plans.
• Demonstrated experience redesigning benefits offerings and establishing high-value partnerships with external benefits brokers.
• Ability to navigate complex, sensitive employee matters with empathy, diplomacy, and grace.
• Strong analytical, reporting, and problem-solving skills with high proficiency in Google Workspace and modern HRIS platforms.
• Professional certification in Human Resources, Payroll, Benefits, or a related discipline (e.g., SHRM, HRCI, CPP, CEBS) is a plus.
• Strong communicator who thrives in a collaborative environment and is comfortable building partnerships across levels of the business.
• Driven by personal growth and thrives in an environment of constant feedback.
• Proactive and an independent problem solver.

May or may not have a degree—we don’t care (bonus points for Basset Hound Science or Dinosaur Law).

Benefits

• A role at a company that is growing rapidly.
• The opportunity to show up every day and have fun.
• Paid vacation (we encourage you to take time off).
• Medical, Dental, and Vision benefits.
• 401(K) with company matching.
• Financial Wellness Counseling.
• Sunglasses. Obviously.

Pay

Salary range: $120K - $140K. Final offer will be made within this range based on experience.