People Operations

About the role

Network Right is growing fast, and we want to scale with intention. Our team is our greatest asset, and we are looking for our first dedicated People Operations hire to help us take care of the people behind it all. This is an exciting time to step in, update our People Ops function, and shape the future of our workplace culture. This is a mixed role, roughly split between People Operations for the whole company and office support for our San Francisco HQ, giving you broad exposure across HR, employee experience, and day-to-day operations as we scale. You'll be the first point of contact for employees on all things People, and you'll be trusted to handle sensitive information with discretion, eliminate friction in our processes, and build and update playbooks for the team.

Responsibilities

• Own the end-to-end onboarding and offboarding process, from administration and Day 1 readiness to exit coordination, equipment returns, and access revocation, so every transition is seamless and every new hire feels the Network Right culture from day one
• Serve as the first point of contact for employee questions on HR topics, benefits, and policies, balancing high-touch support where it matters with self-service resources where it scales
• Manage our background check process end to end, proactively following up on flags and ensuring all new hire records are cleared and current
• Own I-9 and E-Verify workflows for all new hires, staying on top of federal compliance requirements and timelines
• Serve as the day-to-day point of contact with our PEO, the external compliance vendor, ensuring workflows stay aligned with labor regulations as we grow
• Lead the evaluation of our current payroll and HR platform, provide recommendations on whether to renew or migrate to a better-fit solution
• Create, maintain, and continuously improve SOPs and process documentation, you are building the playbooks, not inheriting them
• Identify opportunities to simplify, standardize, and automate People Ops workflows, knowing when a simple tool or AI-assisted solution closes the gap versus when something needs a bigger lift
• Partner cross-functionally with the co-founders and department leaders to support employee lifecycle events and keep data accurate across all systems
• Champion culture and employee experience, designing intentional touchpoints that keep the team connected as we grow
• Maintain a consistent in-office presence in SF to keep the workspace running smoothly, including managing supplies, coordinating vendors, and ensuring the office is set up for the