People Operations

About the role

People Operations at Exa sits at the intersection of hiring, employee experience, and the unglamorous logistics that make a fast-growing company actually work. The people you support will define the company (and the future of search!). This role is for someone who deeply cares about the experience of everyone on the team.

Responsibilities

• Run end-to-end onboarding for every new hire, from offer letter to first day, and make it feel like a warm welcome rather than a checklist
• Coordinate international hires and contractors alongside our local advisors
• Support visa and immigration cases with our immigration counsel, and be the friendly face making sure no one feels lost in the process
• Own benefits administration day-to-day and support annual renewals
• Build the trackers, runbooks, and systems that let us scale without chaos
• Support compliance work across handbooks, I-9s, SOC 2, and board consents
• Help plan offsites, company parties, and team moments that people actually look forward to 🎉
• Constantly look for ways to improve the employee experience, from the small details to the bigger systems

Qualifications

• 1-4 years of experience in people ops, HR, recruiting coordination, or startup operations
• Exceptional organization - spreadsheets, trackers, and follow-ups are second nature
• Strong written communication and warmth being the point of contact for employees, vendors, and lawyers
• Discretion with sensitive information, and the judgment to know when something matters more than the process around it
• A bias toward action - you figure things out independently when there's no playbook
• Strong ownership mentality - you don't wait to be asked to fix problems
• Genuine care for the people you support, and a real interest in making Exa a place people love working at

Bonus

• Experience at a top-tier startup or scale-up
• International exposure across hiring, employment, or coordination

Pay

$100K - $150K

Schedule

In-person opportunity in San Francisco