People Data & Systems Manager
CohnReznick · Hartford, CT · 1 mo ago
Information TechnologyFull-time
About the role
CohnReznick is a hybrid firm with offices nationwide. This position is considered remote, though occasional in-office presence may be required for client work, team meetings, or trainings.
The People Data & Systems Manager serves as the functional owner of the People & Culture technology portfolio, bridging business strategy, technology delivery, workforce data, and operational excellence. This role partners closely with People & Culture leaders, GDC/IT, Payroll, Finance, Talent Acquisition, Learning, and external vendors to drive optimization, adoption, governance, and delivery of People technology solutions.
Responsibilities
- People Technology Strategy & Roadmap Management
- Develop, maintain, and execute the People & Culture technology roadmap aligned with organizational priorities and workforce needs.
- Partner with business leaders to identify opportunities to improve employee experiences, streamline processes, automate manual activities, and increase operational effectiveness.
- Evaluate business needs and recommend solutions that improve scalability, compliance, data quality, and service delivery.
- Communicate technology roadmaps, priorities, risks, dependencies, and expected outcomes to stakeholders and leadership.
- Business Process Improvement
- Evaluate and enhance HR processes through technology-enabled solutions in collaboration with HR teams.
- Document business requirements, workflows, and system procedures.
- Recommend process and configuration changes that improve automation, compliance, and data quality.
- Lead User Acceptance Testing (UAT), defect resolution, release readiness, and adoption planning.
- Monitor utilization and adoption of system capabilities and identify opportunities to maximize existing People & Culture systems/processes.
- People Technology Operations & Governance
- Oversee administration, support, and continuous improvement of People & Culture technology platforms, including HCM, ATS, performance management, learning, and related workforce systems.
- Ensure system configurations, integrations, workflows, and processes support current and future business requirements.
- Coordinate upgrades, releases, testing activities, and change implementations across the technology portfolio.
- Monitor service delivery, system performance, and user adoption metrics to drive continuous improvement.
- Vendor & Service Management
- Manage relationships with People technology vendors, implementation partners, and service providers.
- Lead vendor governance discussions, issue resolution, escalations, and performance reviews.
- Support vendor evaluations, licensing reviews, contract renewals, and investment recommendations in partnership with Procurement, Finance, Legal, and technology leadership.
- Workforce Data, Reporting & Compliance
- Promote workforce data quality, consistency, and governance standards across People systems.
- Partner with stakeholders to prioritize reporting, analytics, and workforce data requirements.
- Support ongoing data governance initiatives, audit activities, privacy requirements, and internal controls.
- Drive improvements to workforce reporting, operational metrics, and business insights that support decision-making.
- Ensure appropriate controls are in place to maintain data integrity, security, and compliance.
- Stakeholder Partnership & Change Leadership
- Facilitate collaboration and decision-making across People & Culture, Payroll, Finance, IT, Risk, Talent Acquisition, Learning, and other stakeholders.
- Lead cross-functional working groups and project teams to drive successful execution of People technology initiatives.
- Develop communication, adoption, and change management strategies to support successful implementation of new technologies and processes.
- Present recommendations, priorities, risks, and project outcomes to leadership and governance forums.
Your Experience
- Required
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, Technology, or related field.
- 5–8 years of experience supporting HR technology, HRIS, workforce systems, or business applications.
- Experience serving as a Product Owner, Systems Manager, HRIS Manager, Business Systems Analyst, or similar role.
- Experience managing technology implementations, enhancements, upgrades, or digital transformation initiatives.
- Strong business analysis and requirements gathering skills.
- Experience managing stakeholders across business and technical teams.
- Strong project delivery and organizational skills.
- Excellent communication and presentation skills.
- Ability to translate business strategy into practical technology solutions.
- Preferred
- Experience with UKG, Workday, SAP SuccessFactors, Oracle HCM, ADP, or similar workforce technology platforms.
- Experience with Agile methodologies, backlog management, sprint planning, and UAT processes.
- Experience supporting workforce analytics, reporting, and data governance initiatives.
- Experience managing vendor relationships, service delivery, and contract performance.
- Experience within a professional services, consulting, or matrixed organization.