People & Culture Manager

Entropico is a global creative company that moves effortlessly between advertising and entertainment. We use bold ideas, strong storytelling and innovative technology to connect audiences and brands to culture. Our foundation is a positive, collaborative culture and a passion for pushing the boundaries of how brands tell stories. Innovation and agility are key to our success.

About the role

We are looking for a versatile & empathetic People & Culture Manager to serve as a key global anchor for our People & Culture team. Working closely with the Head of People & Culture, you will be the driving force behind our HR operations in the US. In this highly cross-functional role, you will champion the employee experience for our dynamic mix of full-time staff and long-term freelance talent. You will balance the human element of HR with rigorous operational compliance, seamlessly navigating employment standards from California to Australia, while ensuring a unified, inclusive company culture. From supporting full-cycle talent acquisition and seamless onboarding, to driving actionable DE&I initiatives and culture-building events, you will be a trusted resource and advocate for our team. If you are passionate about fostering an engaging, equitable and high-performing environment within a fast-paced production landscape, we would love to hear from you!

This is a full-time position, based at our beautiful Glassell Park studio.

Responsibilities

• HR Global Operations
  • Serve as the day-to-day HR anchor and main point of contact across LA + NY offices, while supporting Sydney & London, adapting workflows for local labor norms while maintaining consistent culture.
  • Manage culturally appropriate and compliant onboarding, orientation, and offboarding for both full-time staff and long-term freelance/contract talent.
  • Maintain HR systems, records, and compliance across California, New York, and Australian employment standards in partnership with local leadership.
  • Assist the Head of P&C in drafting, updating, and rolling out company policies, employee handbooks, and safety guidelines tailored to production environments.
  • Help run annual employee engagement surveys and assist in analyzing data to improve retention and morale.
  • Support the administration of contracts and document preparation, including drafting standard offer letters, contractor agreements and other ad hoc documentation.
  • Track compliance of mandatory employee training across all global offices.
• Talent Acquisition & Management
  • Source, screen, and interview candidates for staff roles across creative, production, strategy, and account teams.
  • Support the bi-annual review and check-in process, helping managers set clear KPIs, deliver clear and concise feedback, and ensure employee engagement.
  • Serve as a trusted point of contact for staff inquiries regarding benefits, leave, and workplace accommodations, escalating complex issues when necessary.
  • Provide administrative and documentation support to the Head of P&C for sensitive employee relations matters, maintaining discretion and adhering to standard investigation protocols.
  • Work with the Head of P&C to manage Learning and Development budgets with teams, ensuring tracking, usage, and equity across departments.
• Culture, Engagement & DE&I
  • Design and execute culture-building events, mentorship programs, wellness initiatives, and team gatherings (both local and cross-office).
  • Drive actionable DE&I initiatives in hiring, talent retention, and crew diversity standards across Entropico’s talent pool.

Requirements

• Bachelor’s degree in human resources, business management, or related field OR equivalent combination of education and relevant experience.
• 4–6 years of HR / People Operations experience, ideally within a commercial production company or creative agency.
• Deep understanding of agency and commercial production workflows and relevant labor laws, especially as it pertains to California and New York.
• Strong EQ and ability to adapt to cultural norms in a global work environment.
• Exceptional communication and interpersonal skills, with the ability to build trust across all levels of the organisation.
• Strong organisational and time management skills, demonstrating self-motivation with the ability to achieve results with minimal supervision.
• Ability to coach and counsel employees, including executive-level management.
• Proficiency in HRIS & ATS systems, and Google Workspace. (Experience with Rippling will be a bonus.)
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Growth mindset with a passion for developing others and driving continuous improvement.

Physical Requirements

• Ability to sit/stand/kneel/crouch.
• Ability to travel as required.
• Must be able to work at a computer in an office setting, and remain in a stationary position 50% - 100% of the time.

Benefits

• Medical, Dental and Vision coverage.
• 401K Matching up to 6%.
• Paid sick leave and Unlimited PTO.
• Highly subsidized wellness package with ClassPass.
• Behavioural health and family support program.
• Cell Phone and WFH stipends.
• Paid Parental Leave program for growing families.
• Co-funded learning and growth opportunities.

Pay

Pursuant to state and local pay disclosure requirements, the salary range for this role is $100,000 - $130,000 per annum, with the final offer amount dependent on education, skills, experience and location. The pay rate listed is just one component of the total compensation package.